Expert Support Blog
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Get the latest news and views from expert support. At Expert Support, we recruit, hire, train, and place technical writers to help you explain your technology products and services, inform and educate your audiences, and market and sell your solutions.
Expert Support Blog
5M ago
On December 7, 2023, Expert Support’s CEO, Paul Gustafson, will be presenting at Write The Docs Australia 2023 in Melbourne. Paul’s presentation, Improving Documentation at ..read more
Expert Support Blog
6M ago
[UPDATE: Due to technical difficulties with the webinar platform, this event has been postponed until January 10, 2024.] If you’re a career technical communication professional ..read more
Expert Support Blog
8M ago
Effective technical overviews turn skeptics into customers The technical overview is a critical component of any developer-to-developer documentation suite. Regardless of whether the technology is ..read more
Expert Support Blog
8M ago
In a previous post, we discussed the context gap—the difference in understanding between technology experts and technology users—created by innovation. One challenge in bridging this ..read more
Expert Support Blog
8M ago
Expert Support (https://expertsupport.com) is creating a training program for the next generation of technical writers. As part of that effort, we’re inviting members of our ..read more
Expert Support Blog
11M ago
Beyond documentation, the skills and expertise of technical writers can help engineering work better, grow faster, become more efficient, and eliminate unnecessary drama stemming from poor communication. Read on for key insights from one of software’s brightest, Ron Lichty, co-author of Managing the Unmanageable ..read more
Expert Support Blog
11M ago
If you are an aspiring technical writer, you won’t want to miss the upcoming presentation, Getting a Job in Technical Writing with Aaron Redshaw. Watch ..read more
Expert Support Blog
11M ago
Technical editing is much like the code testing process. Developers depend on their test team to identify errors, missed requirements, and poor user experiences. Similarly ..read more
Expert Support Blog
11M ago
Thank you to all who joined the Society for Technical Communication (STC) and Paul Gustafson, CEO of Expert Support, for the virtual event discussing the ..read more
Expert Support Blog
11M ago
When it comes to creating reliable, easy-to-use software, development managers and architects place much of their emphasis on design, coding practices, and comprehensive testing. Those ..read more