“My motto is I am one of the customers. always think of myself as a customer first.” – Shu Shibue Introduction: Japanese beauty company KOSÉ Corporation has been making big moves in travel retail in recent years with key brands – DECORTÉ and SEKKISEI in particular – investing significantly in the channel and particularly in Hainan. Its VISION 2026 roadmap sets out a bold ambition that sees KOSÉ move beyond Asia Pacific and into a global powerhouse. Key to this vision is the travel retail channel. In 2020, the company created a dedicated subsidiary in KOSÉ Travel Retail, led by President and CE ..read more

VIETNAM. Diageo Global Travel has once again signed as Platinum Partner for this year’s The Trinity Forum, set to take place on 5-6 November in Ho Chi Minh City, Vietnam. The Trinity Forum, the world’s most influential airport commercial revenues conference, is owned by The Moodie Davitt Report and co-organised with Airports Council International (ACI) World and ACI Asia-Pacific & Middle East. The Trinity Forum 2024 is being hosted by IPP Travel Retail. Diageo Global Travel, a long-time supporter of the event, was a Platinum Partner for the post-COVID editions in 2022 and 2023. Diageo Glo ..read more

Roilti, the Sydney-based loyalty and incentivisation platform, has launched a programme based on a collaboration with ride-share businesses (including Uber) which benefits both users and travel retailers. Roilti was set up in 2019 to specialise in shopper strategy, promotional marketing, SaaS (Software as a Service) development and compliance. The platform partners with global brands and retailers in the planning, setup and delivery of brand-aligned, high-conversion incentives designed to appeal to duty-free shoppers with time to browse and shop. According to Roilti Sales Director Andrew Scri ..read more

“For travel retail, we have an exciting animation plan to highlight sun and skin” – Lancaster Global Brand Director Victoria Engel MONACO. Prestige skincare/suncare specialist Lancaster recently invited media and key retailers to its birthplace of Monaco to rediscover the brand’s heritage. The Moodie Davitt Report Brands Director Hannah Tan-Gillies was on location for the two-day event (22-23 April), where VIP guests got the chance to look behind the curtain and visit Lancaster’s Research & Development facility alongside its production plant in the heart of Monaco. The event was attended ..read more

German tobacco company Pöschl Tabak has recently made inroads into the travel retail sector, establishing presence at over 120 airports globally. In 2023 alone, the company unveiled 20 duty-free stores focusing on fine cut additive-free tobacco products from its Pueblo brand.  “As a medium-sized company among the big players, it is important to always have the right instincts for market niches and thereby impress with a proven tradition with products of excellent quality,” noted the 121-year-old tobacco house.  The company was founded by Alois Pöschl, a Bavarian salesman who sol ..read more

King Power Group (Hong Kong) CEO Sunil Tuli (right) celebrates the opening of the Marc Jacobs boutique at Changi Airport Terminal 2 with (from left) Merchandiser Ann Lim; Head Buyer Glendy Tay; and General Manager Annie Loo SINGAPORE. American fashion brand Marc Jacobs has teamed up with King Power Singapore to open a boutique at Changi Airport Terminal 2. The opening on 1 May represents the brand’s continued expansion in travel retail. King Power Singapore is a subsidiary of the Antares Cheng-owned King Power Group (Hong Kong). The Marc Jacobs concession, which runs for three-and-a-half years ..read more

Colourful greetings: Ritter Sport introduces its latest campaign to travel retail in the Asia Pacific region Colourful products, a ‘feel-good’ stand and a new ‘Greetings from…’ campaign are all features of Ritter Sport’s participation at next week’s TFWA Asia Pacific Exhibition in Singapore (Level 2, G29). The German chocolate company’s booth has been redesigned to offer visitors a comfortable meeting place “more like a living room than an exhibition stand”. With a focus on sustainability, the space features recycled materials and upcycled furniture while the floor and overall construction wil ..read more

In this guest article, part of a Thought Leadership series from Mondelez World Travel Retail, Head of Customer Marketing World Travel Retail Beatriz de Otto addresses the gifting opportunity in food & confectionery to a new generation of travellers. Confectionery occupies a cherished role in travel retail, transcending its status as simple sweet treats to embody indulgence, connection and celebration. As travellers journey across borders, they look for ways to bring a piece of their experience home to share with loved ones. Confectionery lies at the heart of this and is often purchased as ..read more

HONG KONG, CHINA. DFS Group has partnered with China Southern Airlines (CSA) to create what DFS called a landmark collaboration between a luxury travel retailer and a Mainland Chinese airline. The programme allows members of the DFS CIRCLE loyalty programme and CSA’s frequent flyer programme, Sky Pearl Club, to indulge in generous travel shopping rewards while enjoying VIP benefits. DFS CIRCLE’s Ambassador, Diamond and Platinum tier members can wait in comfort for flights at CSA Mainland China airport lounges provided free of charge or at a preferential rate. Members enjoy discounted seat sele ..read more

USA. The first short-listed entries for the much-anticipated Airport Food & Beverage (FAB) + Hospitality Awards 2024 have been announced today, with the winners set to be revealed at the Awards Ceremony to be held during the Gala Dinner on 26 June at the Sheraton Fairplex Hotel & Conference Center in Ontario, California. The FAB Awards and FAB Superstars Awards will be the glittering culmination of the Airport FAB + Hospitality Conference & Awards to be hosted by Ontario International Airport on 25-26 June. Owned and managed by The Moodie Davitt Report, the only global airport food ..read more