Let’s look holistically at the issues that should be addressed prior to making the funding request – to ensure maximum chance of success, and afterwards, in the deployment of the AIOps solution ..read more

Given the increased complexity of networks and the overall service delivery system, meeting high performance SLAs requires the unification of operations across different domains and operational environments ..read more

The last five years have seen intense focus on the potential financial value of data and a variety of analytics, AI and automation deployed to mine the gold. Understanding and then accessing this value is challenging – datasets need to be clean and available, processes need to be “unbroken”, algorithms need to be fit for purpose and the organization needs to be ready to support and use new capabilities ..read more

With the introduction of AIOps, technology organizations have a framework for bringing the fault and performance side together, across service operational units, managing the triage in a more automated way, and then directing the incident to the right automated fix technique or to the right fix team ..read more

Developing decision intelligence is critical for providing service automation for enterprises and fundamental for telcos managing massive scale 5G networks. VIA AIOps builds decision intelligence, improving operational outcomes and the highly valued user experience ..read more

The Future of Work is a complex mix of external and internal drivers which will exert pressure on the telco to change – both immediately and into the long-term. The term means different things to different parties within the ecosystem of thinkers, consultants, and commentators on technical and strategic topics ..read more

For the enterprise, the advent of new age, ultra-low latency applications and the challenging requirements of high bandwidth are increasing pressure on IT to consider new ways of managing network availability and performance ..read more

Telcos, service providers and enterprise IT can attest to the fact that managing complex networks generates a lot of data ..read more

5G is changing how we live and work. Learn 5 of its biggest effects ..read more

There are multiple factors expected to impact the telco operations team of the future. Some of these factors relate to the changing technologies used by the telco; for example, new hybrid networks will use IT software, over more traditional network- related technology ..read more