The food service industry in Alberta, Canada, is highly competitive, with restaurants constantly seeking new ways to attract customers and increase sales. To stay ahead of the competition, restaurateurs must embrace innovation and leverage technology to streamline operations. Let’s explore innovative ideas to improve your restaurant sales and highlight how technology can help you succeed. 1) Embrace Technology for Streamlined Operations A highly effective way to improve restaurant sales is by embracing technology to streamline operations. You can automate multiple aspects of the business by in ..read more

The hospitality industry is a competitive one, especially in the bustling Canadian market. To stay ahead, hotels and restaurants must continually adapt to changing trends and incorporate innovative technologies to maximize revenue. One such technology that has significantly impacted the Canadian hospitality scene is roomMaster PMS, the country’s leading property management system. Let’s delve into the benefits and features of roomMaster PMS and how it can help hotels and restaurants optimize their revenue and operational efficiency. What is roomMaster PMS? roomMaster PMS is a powerful and user ..read more

An effective PMS can help hotels solve many challenges faced frequently. It can simplify complicated and tedious tasks, which generally consume the staff’s time and energy. It can enhance the guest’s experience at your hotel by installing easy-to-use PMS application systems like housecleaning and booking spa facilities. It can also help make the payment transaction process fast and easy. Below are some ways a PMS can overcome the obstacles faced by the hotel industry. Easing the Task of Hiring New Staff In recent years, hotel occupancy is increasing, but there has been a shortage of labour. Hi ..read more

A property management system should ease the operations for you and your staff so that you can attend to your guests and keep them happy. It is vital that you know what you are looking for in a PMS so that you can ensure a smooth and seamless process. Here’s how you can enhance the operations and experience of your hotel through a property management system (PMS). Making the Checking-In and Out Process Easy Guests loathe the lengthy hotel process of check-in and check-out. On average, a person could wait for about two to three minutes before they start getting annoyed and irritated b ..read more

Every business wants to provide its customers with the best customer experience possible. One of the ways to ensure this is by creating personalized experiences that meet the specific needs and preferences of each customer. These experiences make the customer feel valued and appreciated, and they are more likely to become loyal, repeat customers as a result. However, personalizing customer experiences can be a challenge. Here are three of the most common challenges businesses face when trying to create personalized experiences for their customers, along with tips on how to overcome them. Lack ..read more

It’s no secret that having a loyal customer base is key to the success of any business, but winning over your customers and keeping them happy can be daunting. One way to make this process a little bit easier is using a property management system (PMS). A PMS can help you manage your hotel more efficiently and keep track of your guests’ preferences and habits. This, in turn, will allow you to provide better service and strengthen customer loyalty. Here is a detailed look at how a PMS can help you win your hotel customers’ loyalty. Helps You Know Your Customers A PMS can help you collect data a ..read more

The integration of groundbreaking technologies enables the hotel industry to leverage technical capabilities to analyze and accomplish the psychological needs of customers. Customer Relationship Management (CRM) and Property Management Systems (PMS) are two such technologies, helping hoteliers see through the customer’s mind and create an experience precisely tailored to their expectations. When customers receive personalized services and attention, they offer their trust and loyalty in return. Explore the benefits of integrating your hotel PMS with CRM. Makes the Reservation Process Efficient ..read more

Comfort and convenience are the pillars of the hotel industry. The more you provide them, the more customers will prefer your hotel. Many hoteliers are integrating Property Management Systems (PMS) to strengthen these pillars and provide an unparalleled experience to their guests. PMS has transformed the paradigm of hospitality services by creating more personalized and engaging guest experiences. From the moment they enter the hotel till they leave, customers experience nothing but sheer comfort and convenience. Here is how using PMS is benefiting your guests: Streamlining Their Check-In and ..read more

Technology has created an ecosystem wherein operations efficiency, workflow, customer experience and loyalty are intricately connected. Technology such as the Property Management System (PMS) is rapidly updating and integrating more efficient applications to streamline the processes and make the work effortless for the staff. Moreover, it enables hoteliers to understand their customers’ requirements and expectations more clearly and directs the staff about their next steps. Additionally, the new updates are so user-friendly that your staff won’t require any additional training to understand th ..read more

Property management systems (PMS) are applications used to run lodging businesses. A centralized computer system allows for the organization, scheduling and execution of day-to-day functions and transactions in hospitality accommodations as well as residential and commercial rental properties. Hotels have made significant investments in modern property management solutions. When discussing the ROI of investing in a PMS, a property management system frequently pays for itself. Independent hotels invest in a PMS for a variety of reasons, all of which revolve around improving their image and func ..read more