There may not be a more important process in your business than the hiring process. Getting the right people in the right seats is obviously critical, and it's a process that's hard to get right early on.    This week’s episode, recorded live at NARPM Broker/Owner, features Matthew Whitaker, founder of Evernest, and Shim Markette, Chief People Officer at Second Nature. Both have years upon years of experience getting the right people in the right seats. Listen as they share their expertise in order to help you skip the common hiring mistakes many companies make.    Ready to ..read more

On December 3rd, 1999, Hal Elrod was driving home when he was hit head-on at 70 MPH by a drunk driver. He died for six minutes.    Six days later, he woke from a coma. Doctors told him he would likely never walk again. He took his first step three weeks later.    Few people have faced the adversity in life that Hal has, and his book, The Miracle Morning, details the daily personal development rituals he’s used to overcome the challenges in his life.    Don’t miss his incredibly touching personal story and how it can help you develop yourself. Register now for Trip ..read more

Differentiation. Everyone’s favorite buzzword. What does it really mean in 2024 and how do you achieve it specifically in the property management industry?  A lot of people have spent a lot of money trying to professionalize the experience a self-managing landlord can provide. When we discuss differentiation, we’re not talking about create a value proposition different from your nearest professional PMC. We’re talking about elevating the professional property management experience above that of self-management.    Join Second Nature’s Andrew Smallwood and Property Meld’s Ray Hes ..read more

Setting goals is easy. Setting SMART goals is a little bit harder. Setting SMART goals and adhering to a process that allows you to achieve them? Well that’s something we all wish we were better at.    Tony Cline is a property management success coach and extreme distance runner. He has seen a lot of success in his life, and he attributes a lot of it to his commitment to process when chasing goals.    Join host Andrew Smallwood as he interview Cline about his process for staying on track when he sets the big goals.   Ready to talk to an RBP expert in your area? Fill ou ..read more

How do you as a property manager, in the world of constant problems, find time to stay active and prioritize your mental health? The PM world can wear on your state of mind, but healthy practices can have huge downstream effects for you and, by extension, your business.    Peter Hernandez, creator of the #PMHealth Facebook group, is joined by Brad Randall and Janet Fields of Welch Randall Real Estate and Janet Fields of Oak Trust Properties to break down some proven tactics for keeping a healthy body and a healthy mind during the constant barrage that is property management.  &n ..read more

The previous episode of the Triple Win podcast featured Cameron Herold, creator of the Vivid Vision. In today’s episode, Peter Lohmann, CEO of RL Property Management, takes center stage to break down how he wrote and applied his Vivid Vision to grow his company.    Hear from Lohmann on how he went about actually writing a Vivid Vision, how he manages to stick to it on a daily basis, and how it has helped RL Property Management grow.    Ready to talk to an RBP expert in your area? Fill out the form on our website https://www.secondnature.com/request-demo   Questions or ..read more

The Vivid Vision is a concept pioneered by Cameron Herold as a way to connect the vision of the entrepreneur with his or her team, and he breaks down the whole thing down in an interview with Mark Brower of Mark Brower properties on the Triple Win podcast.    Herold and Brower dive deep into how the Vivid Vision can align your employees, improve hiring hit rates, give a sense of purpose to your team, and help with the overall organization of work in your business. The former COO of 1-800-GOT-JUNK? Has immense knowledge to share about the relationships between the visionaries and the ..read more

Are you looking for more out of your annual planning process? Many professional property management companies are in the same boat, but don’t know what questions they should be asking when it comes to improving that process.    In the newest episode of Triple Win Property Management, join industry experts Marc Cunningham and Gwenn Aspen as they dive into how to optimize your annual planning process with questions like  Who should be involved? What questions should you be asking? How do you organize your KPIs? Ready to talk to an RBP expert in your area? Fill out the form on ..read more

What is the 20% of what you do that creates 80% of your value?  So much of our time is focused on process and activity, but what is the right process, the right activity to be focused on that creates value and ultimately drives profit? This episode focuses on connecting day-to-day processes, value creation, and bottom-line financial performance to give you a clearer understanding of how you can operationalize profit in your property management business.  This episode originally appeared as part 2 of the Operationalizing Profit Series: Architecting Experience hosted by Daniel Craig of ..read more

In this episode, Andrew talks with Thad Tarkington, Founder and CEO of Second Nature, as they explore the concept of junk fees in property management, shedding light on how these charges can impact property managers, residents, and investors. They also discuss some legislation shortcomings and provide valuable insights into the challenges the industry faces. Level up your property management business with our jam-packed, one-day-only, online conference. Register for TWLX https://www.secondnature.com/events/twlx Register for the next RBP Workshop: November 9, 2023, 2:00 - 3:00 PM East ..read more