The holidays are just around the corner, and you know what that means? More packages piling up at your front desk.  More employees are returning to the office than ever since the pandemic. At the same time, their online shopping habits have stuck. Over 84% of survey respondents plan to have at least one package delivered this upcoming holiday season, and 27% plan to place even more online orders than last year’s holiday season. All that is happening while concerns about package thefts are at an all-time high. It’s not a surprise that 66% of respondents expect package thefts to increase af ..read more

Since we’ve streamlined so many aspects of our lives with the help of technology, it’s hard to imagine what life was like before. With a few taps on our phone, we can summon a car, adjust the room temperature, get dinner delivered to our door, and the list goes on. Yet many of our workplaces have been slower to catch up with the technology we take for granted outside of work. The pandemic though has transformed the way we work. It prompted many companies to imagine new ways to improve the workplace experience. One aspect of the workplace past due for an update is the way we process incoming pa ..read more

If you’re reading this post, chances are you’re looking for a mailroom management solution. With more folks working on-site on a regular basis, managing the mailroom may be increasingly time-consuming. This is not only frustrating for you, since there’s plenty of other work on your plate, it’s also a poor experience for employees who rely on the workplace for safe package delivery. Luckily, there are ways to automate the mailroom process so you can spend less time doing repetitive, manual tasks and more time doing the more rewarding aspects of your job. In this post, we’ll go over the benefits ..read more

Despite predictions that remote work would become the new norm, many employees have headed back to the office. In fact, while work doesn’t look exactly the same as it did before the pandemic (hello, hybrid work), traffic to the workplace increased more than 300% in 2021 since the lockdown lows of May 2020. More people on-site also means a rise in package deliveries to the workplace. This can add stress to staff who are likely already busy adjusting to a new model of work. Take the pressure off of these employees while preventing package pileups, avoiding security risks, and delivering a positi ..read more

Mailroom management is far too often not a workplace priority. After all, you have a long list of work to get through each day—company events, vendor meetings, urgent requests … the list goes on. But with so many folks relying on this part of workplace operations, chances are your mailroom could use a little love. Don’t stress! There are plenty of things you can do to transform your workplace mailroom service. Let’s take a look at some mailroom management best practices.  1. Allow employees to have their packages sent to work In 2022, US e-commerce sales will reach $1 trillion USD. More t ..read more

Package theft has become a huge, nationwide problem, giving rise to the need for a new kind or workplace technology—delivery management software.  There’s no shortage of video clips on the news of people stealing packages from porches. Amazon boxes and FedEx envelopes are sitting ducks for thieves who casually walk up to your door and get away with free goods. Perhaps you’ve been a victim of a so-called “porch pirate” and experienced first-hand the anger and frustration of having packages taken from your front steps.  C&R Research found that 36% of Americans reported having ..read more

What does a typical day look like for a Head of Workplace and Real Estate at a fast-growing, workplace experience-obsessed, multi-site company? For Alana Smith, Zoom’s Head of Workplace and Real Estate, it typically involves 12 meetings a day––and that’s just the tip of the iceberg. Smith is part of leading an exciting, hyper-growth expansion of Zoom to twelve office locations worldwide. But how do you maintain the signature elements of your workplace experience and company culture as the business grows? Initially, Zoom was on the search for visitor management that could be implemented easily ..read more

When you think about delivery management software, most of the time, your mind likely goes to your smartphone. The notifications you get about package tracking and arrival keeps you confident and informed about online purchases. It’s a convenient service that keeps our desire for immediate gratification at bay. If you know where your stuff is, it’s almost as good as getting it, right?  Now, let’s take that concept a go a little macro with it. What happens with packages that employees have delivered to work? Could you duplicate external delivery management in the workplace and eliminate ex ..read more

Between rolling out new workplace programs and juggling all the work it takes to keep your office up and running, we know it can be easy to overlook what’s new in your Envoy dashboard. To get you caught up and back to planning for the new year, we’ve rounded up the most exciting new features and updates that came to Envoy Visitors and Deliveries in 2019. Keep out unwanted guests with a fool-proof block list  When it comes to keeping out intruders, there’s no room for error. We rebuilt the block list to more accurately identify blocked visitors (meaning fewer false positives), provide more ..read more