This is a continuation of our comprehensive article series on order fulfillment. Part 2, Postage and Other Costs is available here. Order Fulfillment  – Process Overview Once you have a fulfillment center (or centers) chosen, you will want to keep them updated on the progress of your product’s manufacturing and overseas journey to the destination fulfillment warehouses. As the time of fulfillment approaches, you’ll do one “last call” to backers to lock in final addresses, and then send the order list (usually a comma-separated values file) to the fulfillment center to enter into their sys ..read more

This is a continuation of our comprehensive article series on order fulfillment. Part 1, Introduction and Freight is available here. Order Fulfillment – General Costs Involved Once your product gets to the fulfillment center to be shipped to your customers, there will be some costs involved. These can vary from company to company–some have a large “onboarding” fee, while others don’t; some have an “all inclusive” pricing structure, while others itemize each expense individually. That said, the basic calculation for the cost of fulfillment is: Fulfillment (the fee for the labor itself) + packag ..read more

Welcome! This article is the first part in a series of comprehensive posts we’ll be making about the order fulfillment process. This information will primarily be focused on fulfilling Kickstarter board game campaigns, but much of it can be applied to other e-commerce order fulfillment situations as well. Fulfillment: Not Just an Afterthought Planning and running a Kickstarter campaign can be both intimidating and exciting. It’s easy to get carried away with the “front end” of the campaign (playtesting, artwork, advertising, manufacturing) and neglect the boring “back end” stuff like freight a ..read more