Power restoration is a complex logistical challenge as much as it is a technical challenge. Yet, just as the field must up their digital innovation game to keep pace with more severe and frequent storms, back office teams need new digital tools. Utilities must also contend with emergencies beyond storm outages, including wildfires, earthquakes, and national security events, all of which underscore the need for a more structured approach to incident management. The post Keys to Utility Workforce Agility: Orchestrating Large Scale Incident Response appeared first on ARCOS LLC ..read more

Senior Vice President and Chief Information Officer at Duke Energy, Bonnie Titone, brings more than 25 years of technology leadership experience to the ARCOS board. Titone will support ARCOS with strategic insights and guidance as the company accelerates innovation and growth in its core utilities market. The post Technology Leader Bonnie Titone Joins the ARCOS Board of Directors appeared first on ARCOS LLC ..read more

ARCOS today announced that Columbus Public Utilities has selected ARCOS Callout, which automates after hours crew assignments based on business and union rules to equalize work. Columbus Public Utilities joins more than 60% of US power, gas, and water utilities who rely on ARCOS Callout to mobilize crews in just minutes, decrease service disruption time, and improve customer reliability metrics such as CAIDI. The post ARCOS Callout to Mobilize Crews for Columbus Public Utilities appeared first on ARCOS LLC ..read more

There are profound implications of mobile workforce management technology that will enable teams to meet challenges of climate change and the energy transition head on. In a recently published POWERGRID International article by Darrin Reeb, Managing Director - Field Mobility for ARCOS, titled ‘Accelerating Into the Energy Transition While Battling Climate Change’, Reeb discusses the subject. The post Accelerating Into the Energy Transition While Battling Climate Change appeared first on ARCOS LLC ..read more

ARCOS announces that Jason Woods has been appointed Chief Financial Officer. As CFO, Woods is responsible for leading the company's financial and growth strategies at a time when many utilities face unprecedented challenges with the energy transition. The post Jason Woods Joins ARCOS as CFO to Lead Its Next Wave of Growth appeared first on ARCOS LLC ..read more

As utilities expand their systems and manage increasing numbers of outages with a leaner team, it’s more important than ever to have an agile resource management strategy. This imperative is even more urgent as the entire planet faces record breaking heat waves, bringing atmospheric rivers to the west coast, wildfires, monster tornadoes in the south, and large scale flash bloods to the northeast even as I write this. The post Keys to Utility Workforce Agility: Hitting the Moving Workforce Management Target appeared first on ARCOS LLC ..read more

In this edition of the Boogie Brief, Boogie offers his thoughts on how electricity providers can solve for the common challenge of fragmented information systems & data silos using ARCOS's Utility Insight. The post The Boogie Brief: Solving the Utility Data Dilemma to Deliver Actionable, Decision-Ready Insights appeared first on ARCOS LLC ..read more

Attaining peak operational efficiency and unlocking your field team's full potential is a matter of executing on a mobile workforce and resource management strategy and making all your systems work together. The post Crossing the Chasm: How Utilities Can Overcome Widening Resource Gaps appeared first on ARCOS LLC ..read more

By bringing consistency to full time employees and business partners, your team can overcome the generational and resource challenges holding back higher levels of operational excellence and efficiency. The post Crossing the Chasm: Turning Contractors into Partners appeared first on ARCOS LLC ..read more

POWERGRID International recently published a featured article by Jason Rhoades, Customer Success Manager for ARCOS. Titled ‘Workforce Management Solutions for Hurricane Season and Beyond’, Rhoades discusses the workforce management opportunity during and after hurricane season. The post Workforce Management Solutions for Hurricane Season and Beyond appeared first on ARCOS LLC ..read more