Are your onsite property managers in the loop with your corporate utility billing strategy? Here’s why this matters, and how you can catch them up if needed. Your onsite management team is crucial to your multifamily property operations. Whether they work from or live and work from your properties, they serve as a valuable liaison between your firm and the tenants living in your multifamily complexes. This tenant rapport can be a double-edged sword, especially when it comes to new submetering or utility billing programs. If your onsite management team isn’t up to speed on your utility billing ..read more

Installing a submetering system is the best way for multifamily property owners to fully recover utility costs each month. You’re not just recovering costs, though – you’re saving. When can you expect to see a return on investment, and how much? We answer those questions and more in this blog. When you take out mortgage and taxes, utilities represent the largest monthly cost for multifamily property owners and investors. On top of that, utilities are not a fixed cost. They vary from month to month, depending on usage. This makes proper budgeting a challenge. With a submetering system in p ..read more

Water billing tasks can be a major strain on resources for local water districts. Fortunately, there are third-party water billing providers that can help. In this article, we cover the signs that tell you it’s time to start looking for an outsourced water billing provider. Sign #1: Water billing operations are inefficient. Many small and rural water districts still run highly manual water billing processes. Manual billing can add up to hundreds of hours of added work for your team each month. Water billing might sound straightforward, but it requires attention to detail. Processing hundreds o ..read more

The success of a new utility cost allocation system starts with proper submeter installation. If you’re considering a submetering system for your multifamily property, don’t take the installation step lightly. This blog explores why you should work with licensed professionals when installing submeters. Submeter installation is a process that takes careful planning and expertise to get right. There are many factors to consider that can impact a submeter installation project including: The size of the building. The property type and environment if submeters will be installed outside. The utilit ..read more

More and more rural water districts are catching up to their municipal counterparts by implementing digital services. As you undergo your own digital transformation, outsourcing to an expert water billing provider can help. Here’s what you can expect from the right provider. 4 Ways an Outsourced Water Billing Provider Helps Digital Transformation #1: An outsourced provider can help implement digital tools. Your residents expect easy and convenient ways to pay their bill online and monitor their usage. The best way to begin to modernize your water district’s operations is to implement an online ..read more

Water billing is a small piece of a water district’s overall responsibilities, but it can be a massive drain on resources when done inefficiently. That’s why water districts should consider outsourcing these tasks. In this article, we explore the top benefits water districts can expect when outsourcing to the right water billing provider. Partnering with an outsourced water billing provider can be a wise choice for many water districts. Here are five benefits that working with the right water billing provider can unlock for water districts. 5 Benefits of Outsourcing Water Billing Benefit #1: S ..read more

For municipal water districts juggling critical service operations, billing tasks often fall by the wayside. In this article, we explore whether water districts should keep water billing processes in-house or outsource to a water billing specialist. A lot goes into running a water district. Your team is responsible for sourcing, treating and distributing potable water to all commercial and residential customers in your service area. To do this, your water district manages an entire network of critical infrastructure like pipes and treatment plants. Water billing is one small – yet essential ..read more

While there are many factors that contribute to recovery rate at municipal water districts, there is one that is often overlooked – the billing itself. That’s where an outsourced utility billing expert can help. If your water district is struggling with cost recovery or delinquent bills, a utility billing expert can help you recoup more costs and increase the amount of water bills paid on time. Here’s how. 3 Ways A Utility Billing Expert Can Boost Recovery Rates for Water Districts #1. Applying Best Billing Practices When you partner with an expert utility billing provider, one of the first pl ..read more

Retrofitting submeters into an older multifamily property can be a wise investment for property owners and management groups – so long as your multifamily property is suitable for submetering. Here’s a checklist to help you make that determination. Unlike including utilities in the rent or charging a flat fee, submetering allows property owners to measure the utility usage of each individual unit in a multifamily property. With that usage data, they can then fairly bill back residents based on the amount of a certain utility they used. This billing method results in greater cost recovery and m ..read more

Utility submetering allows property owners and managers to track resident utility expenses fairly. In this post, we review the top five benefits of submetering and how it can transform your multifamily property. If you own or manage a multifamily property, you know how hard it can be to manage utility costs (and residents) fairly. After all, nobody wants to pay more than what they consume. That’s why utility submetering, which measures a unit’s true consumption, is transforming how multifamily managers track expenses. What is Submetering? Submetering is a method of utility billing where indivi ..read more