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Public Services Ombudsman for Wales

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We have legal powers to look into complaints about public services and independent care providers in Wales. We also investigate complaints that local government councillors have breached their authority's code of conduct. We are independent of all government bodies and our service is impartial and free of charge. Stay up to date with the latest news and updates from our office, cases,..

Public Statement from Ombudsman

Public Services Ombudsman for Wales

6d ago

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Welsh Government fails to ensure local authorities are providing sufficient accommodation for Gypsies and Travellers

Public Services Ombudsman for Wales

2w ago

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Statement from the Public Services Ombudsman for Wales

Public Services Ombudsman for Wales

2w ago

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Our Quarterly Newsletter – January 2024

Public Services Ombudsman for Wales

3w ago

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We publish today a public interest report about an investigation into the care and treatment provided to a patient by Betsi Cadwaladr University Health Board.

Public Services Ombudsman for Wales

1M ago

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Our Annual Equality Report 2022/23

Public Services Ombudsman for Wales

1M ago

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Our Key Performance Indicators and Business Plan Actions for 2023/24

Public Services Ombudsman for Wales

1M ago

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Patient suffers permanent sight loss due to failings by Betsi Cadwaladr University Health Board

Public Services Ombudsman for Wales

1M ago

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A patient in care of Cwm Taf Morgannwg University Health Board dies after inappropriate discharge on two occasions

Public Services Ombudsman for Wales

1M ago

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Our new Equality Plan

Public Services Ombudsman for Wales

1M ago

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