cf. “the tool will provide you with a report” BUT, after completing, the tool reports: “no virus, spyware, or other potentially unwanted software were detected” Here’s are the contents of C:\Windows\debug\msert.log NB:  “no infection found” --------------------------------------------------------------------------------------- Microsoft Safety Scanner v1.409, (build 1.409.642.0) Started On Thu May 2 16:20:02 2024 Engine: 1.1.24030.4 Signatures: 1.409.642.0 MpGear: 1.1.16330.1 Run Mode: Interactive Graphical Mode Results Summary: ---------------- No infection found. Successfully Subm ..read more

Sorry to jump in here so late (today is May 2, 2024, 4:36 PM Pacific Coast time). I tried Microsoft Safety Scanner today on Win10 22H2. I don’t understand this apparent error.  While running, it reported this: “Files Infected:  20” … before it finished. BUT, the log file “msert.log” contained only the following: NB:  “No infection found”  (???) --------------------------------------------------------------------------------------- Microsoft Safety Scanner v1.409, (build 1.409.642.0) Started On Thu May 2 10:31:06 2024 Engine: 1.1.24030.4 Signatures: 1.409.642.0 MpGear: 1 ..read more

Yay, this totally worked.  I also tried all the other recommendations on the web with no success, including editing the registry etc. The only minor change I’ve noticed is that the onscreen num lock icon no longer appears momentarily when you turn the num lock on or off (which I’m totally fine with).  Great work ..read more

This “Num Lock randomly turning itself off” thing annoyed me for a couple of months after purchasing an Acer Swift laptop with Windows 11 and after trying all the standard solutions such as disabling fast startup, changing registry keys and forcing Num Lock status with powershell commands, I believe I have finally found the definitive solution. Simply uninstall the “Quick Access” and “Quick Access Service” apps from Windows add/remove programs menu. This worked like a charm for me, no issues for a couple of days already. If you have a different Acer model or laptop vendor, try to uninstall ven ..read more

Although I’m using the free version of MB instead of the paid version, I have a fourth item in that setting area that’s labeled “Use expert system algorithms to identify malicious files” which is located right beneath the choice for using AI to detect threats and is also turned on. Is this the case for your installation of MB Premium? I’m hoping that it’s been a quiet weekend since the last eradication crapware-wise ..read more

Bob99 wrote: Under the Security>Scan options area, exactly which sliders are turned on? All are selected; scan for rootkits, scan within archives, use AI to detect threats. Bob99 wrote: do you have any recent additions to the Allow List in Malwarebytes? No changes to the allow list in years.         ..read more

You’re welcome for the input! But, I still have a question. Under the Security>Scan options area, exactly which sliders are turned on? That can make a difference in scan results. Also, do you have any recent additions to the Allow List in Malwarebytes? P.S. Good to hear that today’s been a quiet one so far ..read more

Bob99, Bob99 wrote: Since it sounds like it came back, what have you been able to do as far as further scanning to hopefully eradicate it? Today (Jan 6) I’ve done a Defender scan in Safe Mode with Networking and it finished clean.  Before that checked Defender history a few times today but found nothing of note. Bob99 wrote: Exactly what type of scans were these with Malwarebytes (MB), as the program has different scans that it and you can run? For scanning with MB, what are your settings under the Security>Scan options and Security>Potentially unwanted items areas? I’ve run the ..read more

kandb wrote: The ESET online scanner finished and found two suspects which it deleted and in the last ten minutes or so Defender was getting hits from the trojan starting at 8:32P through 8:36P CSTime. After being quiet all day the trojan was awakened. Since it sounds like it came back, what have you been able to do as far as further scanning to hopefully eradicate it? kandb wrote: I’ve run a couple of scans using Malwarebytes Premium with no positives. Exactly what type of scans were these with Malwarebytes (MB), as the program has different scans that it and you can run? For scanning wit ..read more

Here’s the result from a scan: Microsoft Safety Scanner v1.403, (build 1.403.1643.0) Started On Thu Jan 4 14:07:33 2024 Engine: 1.1.23110.2 Signatures: 1.403.1643.0 MpGear: 1.1.16330.1 Run Mode: Interactive Graphical Mode Results Summary: —————- No infection found. Successfully Submitted MAPS Report Successfully Submitted Heartbeat Report Microsoft Safety Scanner Finished On Thu Jan 4 14:17:20 2024 Return code: 0 (0x0) _______________________________________________________ Looking closer, as you mentioned, I see run times are very short compared to elapsed times shown during the scan.  A ..read more