What is possibly even more stressful than having a handpiece break down in the middle of surgery? Finding out what to do with it next! You have a handpiece that quits spinning, sounds horrible, doesn’t flow water correctly anymore, it’s obviously broken; you hop on google and type in “Dental Handpiece Repair” and you are bombarded with thousands of repair companies. You have no idea what to do next! Where to repair dental handpieces? How do you find the best company? How do you find a company that isn’t going to leave you in the same spot that you are in now? How do you know that you are not g ..read more

One of the most common problems I see in the handpiece repairs that I do, is the lack of a dental handpiece lubrication system, or the lack of correct handpiece maintenance. Now, I wish I could write this post for you to read and never have a single issue with your handpieces ever again. Unfortunately, there is nothing you can do to prevent your handpieces from never-ever breaking. However, the difference between offices that follow maintenance and care protocols and the offices that don’t, is massive. Most offices that use the correct maintenance and care will see handpieces breakdown every 1 ..read more

Photo Credit After repairing tens of thousands of dental handpieces for the last 8 years, we have seen just about everything (you would be shocked). We have worked with thousands of different dental offices, all across the country. In doing so, we have heard just about every question there is to ask, silly and serious! Below, we will answer the most common, and most repeated questions in a listed format; we will save the silly ones to keep for our own personal entertainment;) How to Print a Free Mailing Label? We have made it extremely simple to print out free mailing labels to send in your ..read more

Common Mistakes You Should Avoid Making When it Comes to Your Dental Handpieces There has been countless times that I get handpieces back just weeks after they’ve been repaired. The Dr.’s don’t tend to be too happy, “What the hell? These were fixed LAST WEEK!” So to ensure everything is ok, the first thing I do is test them… Only to find out that everything is running perfectly fine. So what could be happening? Well, I dig deeper and take everything apart to ensure no debris has gotten lodged, or bearings have broken for some reason. Pretty much 99.99999% of the time, there is not one single ..read more

Over the weekend, our website was part of an online Spam Attack. We received over 10,000 instantaneous orders, all from 1 single person. Each order was placed with a different (potentially stolen) credit card number. Majority of the orders failed immediately; however if you see an $85 charge pending on your credit card. Your credit card number has likely been stolen, and we highly recommend reaching out directly to your Credit Card Company. We took immediate steps to stop the spam, and cancel all orders and payments. Our online shop service provider is working diligently to properly handle the ..read more

Photo Credit We all know (especially me, 7 years after starting TruTouch) that handpieces are extremely finicky. One second they are working as if they are brand new, the next second they are stalling, have no power, no water coming, or the bur goes flying. And trust me, after 7 years and 10,000 handpieces later, I know just how extremely finicky (and frustrating) they can be, especially when handpiece troubleshooting. One teeny-tiny thing can be off, and the whole thing runs like garbage. Now, to be honest, some of the repairs are just simple cleanings, lubrications, or small adjustments; p ..read more

Picking the right handpieces can be a daunting task; there are tons of different brands, makes, and models. Dental handpieces are one of the most important pieces of your entire dental practice. They are the foundational piece that you use every single day. Yes, it can seem impossible to pick one from the many that would fit your practice perfectly. Well, I am here to tell you it’s not! Let’s dive into some key aspects that will help narrow down your search when it’s time to buy dental equipment, and help you decide exactly what you need. Now, why listen to me? What the heck do I know about an ..read more

Dental handpieces are one of the most important pieces of equipment used every day. Whether we are talking RDH handpieces to aid in cleaning and polishing; or specialized handpieces to make dental surgery possible. Without handpieces, there is no doubt that dentistry would be a completely different practice. When you have something this important to your practice, why not keep them in tip-top shape. There is nothing worse than prepping a room, sitting down to get to work, and the handpiece isn’t operating properly. Sure! breakage happens; however, what if there was one single, simple thing tha ..read more

Ever since Ancient Greece, handpieces have been an everyday tool in the dental office. Although technology has changed drastically over the last 2250 years, the reason of use has not; they aim to make your life easier, and the patients happier. As I am sure you are aware, happy patients lead to happy wallets! And every ounce of efficiency that you can create, will be utilized.  Handpiece technology changes slower than you think; some company’s haven’t changed their designs in nearly 2 decades, while other companies change their design’s every year. Even throughout the changes, the simple ..read more