PC does not recognize the SSD when restarting after a forced termination by pressing power. WD_BLACK D30 Game Drive SSD The game data is saved in the SSD built into the PC and when playing the game, the screen stops and it cannot be operated. After rebooting, the LED of this SSD connected to the PC via USB did not light up and the PC did not recognize the SSD. When I unplugged the USB again with the PC running and plugged it in again, the SSD was recognized and can be used. After force-quit by pressing the power button, it is necessary to unplug and plug USB every time. Is such an occurrence c ..read more

Oke So i recently bought WD SN770 500GB Gen4 ssd from AliExpress on sale it comes with a 5 year international warranty now i wanna register it on wd website after registration and giving proof of purchase the screenshot of order complete from aliexpress today i got a email from WD Saying its not enough of a proof of purchase now what should i provide them? that would be a valid purchase proof. since i already provided them the order receipt from aliexpress. i also have the image of package that was delivered to me which has mine and sellers address on it would that be sufficent? 1 post - 1 pa ..read more

I have a 480GB Sandisk on a Windows 7 2006 laptop. I want to fully wipe the SSD before disposing of the PC. I downloaded WD Dashboard but on start up I get a window: “Failed to creat OpenGL context for format QSurface…lots of gobbledygook”. “This is most likely caused by not having the necessary graphics driver installed” “Install a driver providing OpenGL 2.0 or higher, or, if this is not possible, make sure the ANGLE Open GL ES 2.0 emulation libraries (libEGL.dll, libGLESv2.dll and d3dcompiler_*.dll) are available in the application’s executable directory or in a location listed in PATH.” I ..read more

Hi Team, Can we install Windows 10/11 in WD Sata SSD - Green, 2.5 inch? 1 post - 1 participant Read full topic ..read more

Hi , I used my PC after some 5-6 months and only few minutes later my PC crashed , and was booting up in BIOS only , here even SSD was not visible in SATA connections . When tried to install Windows , no drives were detected , When I used CMD prompt through Window installation media , (Diskpart command) I was only able to see a drive of 14 GB which is obviously my usb flash drive. I have a WD Green SATA SSD 480GB 2 posts - 2 participants Read full topic ..read more

Any clue what could be happening here? At first I thought it was because I cloned using Acronis. So on the second drive I tried installing Windows fresh, and same issue. Every hour or so, the computer will completely freeze up permanently. The only way to restart is by holding down the power button for a hard restart. Firmware is up-to-date. My old Samsung drives work just fine which is what I’m back on now until this issue is resolved. I contacted WD but they just told me to RMA after running drive diagnostics that found no problems. I’m concerned that this is just an incompatibility problem ..read more

Hello all, new to posting here but i was hoping someone could point me in the directions of possible parts namely I think resistors or onboard fuses. I obtained an SN850P used from someone on facebook who said it had 0 problems, turns out it wont read in my ps5 nor my pc and upon closer inspection there was a small burn mark where a resistor or fuse was meant to be see pic can anyone please help point me in the direction needed to source this part? Thank you for listening to my rambling 6 posts - 2 participants Read full topic ..read more

Hi, one of our customers complained that suddenly both his laptop and desktop pc were running very slow all of a sudden this week although everything still worked OK, just very slow, no error messages. We checked his pc, it was equipped with a WDS250G2B0A-00SM50 WD Blue 250GB SSD. Funny enough his laptop was also equipped with the exact same SSD model. We tried to clone both SSD’s to new ones. The maximum throughput for both SSD’s seems to be fixed at 2MB/sec. Cloning both drives took about 5 to 8 hours for both SSD’s on two separate machines. If we use a backup tool running on Windows on both ..read more

I ran a benchmark test on the drive and the results appear normal, but when I try to actually move/copy files its very slow. 1 post - 1 participant Read full topic ..read more

WD SN580 is showing PCIe Gen 3 in WD dashboard but it is a PCIe Gen 4 SSD 3 posts - 2 participants Read full topic ..read more