Ebbot Blog
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Ebbot Blog
1w ago
Ebbot Blog
2M ago
When it comes to generative AI (GenAI) models, size does matter—just maybe not how you'd expect. Both small and large GenAI models have their strengths and weaknesses. Understanding these can help you choose the best model for your needs. Let's break down the pros and cons ..read more
Ebbot Blog
2M ago
coeo Inkassos is rapidly growing and aims to be one of Sweden's largest debt collection agencies in the next five years. Focusing on customer experience as a central strategy, coeo has now set itself apart by becoming the first in the industry to offer 24/7 support with generative AI ..read more
Ebbot Blog
3M ago
**Generative AI has revolutionized chatbot training. What once took hours is now completed in minutes. BUT, (there's always a but), the effectiveness of a Generative AI-trained chatbot heavily depends on the quality of its data sources. So, what constitutes a "good" data source for a GenAI chatbot ..read more
Ebbot Blog
3M ago
Over a year has passed since was released, and a global Generative AI hype commenced. Suddenly, terms like GPT, LLM, tokens, and hallucinations are everywhere, as if we're all supposed to be tech experts?! If you're feeling ..read more
Ebbot Blog
8M ago
takes its customer service to the next level by introducing an automatic translation feature in its live chat. With the new feature, users can now get real-time support in any language they prefer ..read more
Ebbot Blog
9M ago
Stockholm, Sweden, November 6, 2023. **Swedish insurance provider is taking a significant step in its commitment to delivering exceptional customer service by officially launching . This marks a historic milestone as Gofido becomes ..read more
Ebbot Blog
9M ago
Stockholm, Sweden, October 12, 2023 Ebbot announces partnership with Sitevision, a leading Swedish content management system (CMS), and launches a Live Chat and Chatbot add-on module in the Sitevision marketplace. In recent years, advancements in AI technology have led to an increase in the use ..read more
Ebbot Blog
10M ago
**Every single business on earth seems to be investing in AI chatbots right now – and for good reason. A chatbot can significantly improve a company's customer support by making it quicker and more efficient. But before you dive headfirst into the AI ocean, let's take a moment to explore some ..read more