Coeo leverages Generative AI to enhance customer experience
Ebbot Blog
by
5d ago
coeo Inkassos is rapidly growing and aims to be one of Sweden's largest debt collection agencies in the next five years. Focusing on customer experience as a central strategy, coeo has now set itself apart by becoming the first in the industry to offer 24/7 support with generative AI ..read more
Visit website
How to make your data sources AI-ready: Step-by-step
Ebbot Blog
by
3w ago
**Generative AI has revolutionized chatbot training. What once took hours is now completed in minutes. BUT, (there's always a but), the effectiveness of a Generative AI-trained chatbot heavily depends on the quality of its data sources. So, what constitutes a "good" data source for a GenAI chatbot ..read more
Visit website
An intro to Generative AI
Ebbot Blog
by
1M ago
Over a year has passed since was released, and a global Generative AI hype commenced. Suddenly, terms like GPT, LLM, tokens, and hallucinations are everywhere, as if we're all supposed to be tech experts?! If you're feeling ..read more
Visit website
Cross-border service: coeo's live chat breaks down language barriers with a click
Ebbot Blog
by
5M ago
takes its customer service to the next level by introducing an automatic translation feature in its live chat. With the new feature, users can now get real-time support in any language they prefer ..read more
Visit website
Swedish insurance provider Gofido first to launch EbbotGPT to customers
Ebbot Blog
by
6M ago
Stockholm, Sweden, November 6, 2023. **Swedish insurance provider is taking a significant step in its commitment to delivering exceptional customer service by officially launching . This marks a historic milestone as Gofido becomes ..read more
Visit website
Ebbot launches partnership with the Swedish CMS system Sitevision.
Ebbot Blog
by
7M ago
Stockholm, Sweden, October 12, 2023 Ebbot announces partnership with Sitevision, a leading Swedish content management system (CMS), and launches a Live Chat and Chatbot add-on module in the Sitevision marketplace. In recent years, advancements in AI technology have led to an increase in the use ..read more
Visit website
3 chatbot mistakes companies make & how to fix them
Ebbot Blog
by
8M ago
**Every single business on earth seems to be investing in AI chatbots right now – and for good reason. A chatbot can significantly improve a company's customer support by making it quicker and more efficient. But before you dive headfirst into the AI ocean, let's take a moment to explore some ..read more
Visit website
Press Release: Ebbot Launches Their Own GPT Model for Customer Support
Ebbot Blog
by
9M ago
Stockholm, Sweden, September 5, 2023 **In a world where AI-driven advancements have taken center stage, Ebbot, a Swedish tech company specializing in chatbots and AI technology since 2018, has emerged as a pioneer in the field. The company is proud to announce the launch of their own GPT ..read more
Visit website
5 Tips to Get Your Chatbot Ready for Summer
Ebbot Blog
by
11M ago
With the temperature on the rise and summer just around the corner, it's about time to give your chatbot some well-deserved TLC ?. Much like getting your body beach-ready (hello, bikini season!), your also needs a little extra attention to ..read more
Visit website
Generative AI in customer service: Benefits, Risks and the Future
Ebbot Blog
by
11M ago
Using artificial intelligence (AI) in customer service has gone from persona non grata to being more enthusiastically embraced than gräddtårta on Nationaldagen. Many still don't know HOW to successfully implement AI in customer service, WHAT to expect, and WHY combining ..read more
Visit website

Follow Ebbot Blog on FeedSpot

Continue with Google
Continue with Apple
OR