If you’re creating bookings and logging payments manually in your dog daycare then you’re probably fed up of all the time you’re spending on admin rather than lavishing attention on the dogs in your care. If that’s the case, perhaps it’s time to upgrade your systems. Online pet company software can revolutionize your procedures by linking together all your admin tasks into one easy-to-use system. One of the biggest benefits to using dog daycare software is that you can automate online payments. Not only is this great for you, but it’s perfect for your customers as it streamlines the booking pr ..read more

Research has shown that it is between 5 and 25 times more expensive to acquire a new customer in your business than to retain an existing one. For small businesses in the pet industry, every penny counts. That’s why it’s a great idea to focus your marketing efforts into nurturing your existing customers to encourage them to become loyal to your brand. 9 ways to encourage customer loyalty Introduce a loyalty scheme To encourage loyalty… introduce a loyalty scheme! It sounds simple but it certainly works. You could perhaps stamp a business card every time someone visits your pet business and g ..read more

Whenever you’re looking for a professional who can help you with a particular job — whether that’s a plumber, a hairdresser, or an interior decorator — it’s likely you’ll turn to the internet to search for those nearby. And, your target customers will do the same when they’re looking for someone who can train their puppy, groom their dog, or look after their cat while they’re on holiday. This means it’s incredibly important that your business has a strong online presence. Here, I’m going to take you through my three top tips that should help to ensure this is the case. This should then help yo ..read more

One of the most important parts of your pet hotel business is the booking process. Modern pet hotels know that manually updating spreadsheets or writing information down on paper simply doesn’t cut it in today’s digital world. Instead, you should implement an online reservation system to help streamline your processes and encourage more customers to book with you. What is a pet hotel reservation system? A pet hotel reservation system is an online system that can be used in your animal business to give customers the ability to place bookings and reservations securely online from the comfort of ..read more

At some point in your pet business, you’ll probably need to find a way to win more customers. It might be when your business first launches, or maybe to fill a ‘lull’ in bookings during a slow period. One of the most effective ways to encourage business is to run a marketing campaign. That might sound complicated, but actually it can be broken down into just 10 simple steps. 10 steps to a successful digital marketing campaign Set your goals The first thing to decide on when creating a marketing campaign for your dog daycare or pet hotel is your goals for the campaign. What are you trying to ..read more

Starting a pet business in 2023 can be a rewarding and fulfilling endeavor, but it also requires a lot of planning and hard work. Here are a few tips on how to successfully run a pet business in the coming year. Identify your niche. There are many different types of pet businesses, from grooming and boarding to training and retail. It’s important to identify your unique niche and target market in order to stand out in a crowded industry. Create a business plan. A well-written business plan will help you stay organized and on track as you start your business. It should include details on your ..read more

There are many different technologies available for pet businesses. Choosing which one is best for you can seem like a daunting task. One of the easiest ways to decide on the perfect pet booking software is to think about which features your business truly needs. From simple online bookings to the ability to access your data from anywhere, the list of possibilities is huge. Here are five essential features that you should look out for when choosing the right dog daycare or kennel management software for your pet company. 5 essential pet management software features Online bookings Today’s mo ..read more

Over half (51%) of UK pet owners have admitted that they’d rather cut back on spending on themselves rather than their pets, according to a press release from Mintel. And, with 30% of millennial pet owners stating that they like to keep up with the latest trends to treat their furry friends, it’s clear that the industry is booming. So, it’s important you keep up with industry trends to cater to your customers. Below, I’ll be going through some of the most important pet industry trends that you’ll need to know in 2020. Internet of pets A concept named the Internet of Things (IoT), which are eve ..read more

If you’re new to the dog daycare industry then one of the first things you might be wondering is how to accept payments for your services. Sure, you could ask for cash – but who really carries cash these days? And do you really want all the effort of going to the bank all the time to transfer the money into your account? A far more efficient way to accept payments in your dog daycare is to utilize online payments. Your customers can pay with their debit or credit cards at the point of booking – meaning that you don’t have to chase them up for payment before they bring their dog to you. If you ..read more

Do you know how much money your pet hotel made last month? Can you easily calculate the difference between revenue and profit in order to set realistic pricing and strategize your marketing? Without advanced business reporting, you may not be able to make informed decisions about the running of your business as you simply don’t have all the numbers in front of you. That’s where pet hotel management software comes in. Good pet booking software lets you delve deep into your financials without any technical (or mathematical!) knowledge. Here are three essential reports to look out for when choosi ..read more