Hi there. I have a Western Digital My Book Studio 2TB. One platter unfortunately has scratches and it kills heads, so data can't be pulled from there. My question is, does the manufacturer (I know that they're not in the data recovery business) have machines that can make the surface of those platters smooth again so that heads won't break? Machines not available to the general public or data recovery businesses, for instance what about the glide and burnish machine? Thank you ..read more

If after I've swapped the hard drive PCB with firmware and also the write head on a WD 2TB drive, the drive now powers on and spins nicely but is not detected in Windows. What is the issue to check for and how and what tools? Thank you ..read more

PC-3000 system is not affordable and was looking for something much less costly for someone starting out in the recovery field. Any suggestions ..read more

Hi, Can someone help me identity the fault? https://soundcloud.com/adoman11%2F2tb%2Fs-0zjDkqAjHhr ..read more

Hi, Can someone help me identify the fault? https://soundcloud.com/adoman11%2Fseagate-hard-drive%2Fs-8RpoQJ6v40q Drive is not detected by bios ..read more

Hi everyone, It is common knowledge that after removing the plates from the disk (e.g. after the engine is seized, dirty, etc.) we must set the coaxial markers (with the number of plates 2+). While looking for information on this topic, i came across this link: https://www.dolphindatalab.com/product/ ... -training/ Does anyone know anything about this? I also met a lot of different opinions on the web about the methods that are used by this company. Apparently, the tips contained... Read more ..read more

Hi all! I had an issue with my WD Elements 4TB with PCB 2060-8000041-003 REV P1: no lights or spin when I connected the USB connector, only sometimes I've been able to make it work while bending a little the usb cable. I tought to fix everything opening the case and use a classic sata to USB adapter but this wasn't the case, here we have a different scenario... thank you WD After some search I've found the solution: order a new PCB and move the BIOS chip from the old PCB to the new... Read more ..read more

I HAVE AN SSD MODEL HFM512GDJTNG-8310A BA, IT IS PREVENTING THE PC FROM TURNING ON, AND IT IS NOT RECOGNIZED IN AN ADAPTER TO TRY TO ACCESS THE DATA, I CHECKED THE POWER SUPPLY VOLTAGES OF THE PLATE AND IT IS ALL OK, EVEN SO I CHANGED THE PLATE BY ANOTHER IDENTITY AND IT STILL DOESN'T WORK, I SEE THE PROBLEM IS EVEN IN THE CHIP, THE CHIP MODEL IS HFB1M8MH331A FROM SK HYNIX, I NEED TO KNOW SOME WAY TO RECOVER THE DATA, IF ANYONE CAN HELP ME I WILL BE EXTREMELY GRATEFUL ..read more

Hello guys, I was trying to recover files of a 1.5tb failing HDD using HDDSuperClone and I chose my external 4tb HDD as the destination for the image but didn't know HDDSuperClone deletes everything on the destination drive before cloning so my question is, is there any way I can retrieve the old files? They were replaced with the ones from the failing drive. I had over 2.5 TBs of data on the external one. It shrinked the size to 1.5 tb too. Any help would be appreciated as I have a lot... Read more ..read more

Hi everyone, I am a novice when it comes to data recovery. I tried to partition my hard drives to increase some space in my C drive and mistakenly deleted data that were on other drives. Can someone tell me how I can recover them? Is there an effective free software available online? Thank You. Hurray ..read more