The 5 Mistakes Real Estate Team Leaders Can’t Avoid
Performance Coaching Blog
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10h ago
by Steve Shull   If you have a team or you’re thinking about starting a team, let’s be very clear about one thing… You are going to screw it up, {{ first_name }}. It’s 100% inevitable. Absolutely every team leader screws it up the first time. There are certain mistakes you need to make and experience for yourself, and there’s no getting around it. It’s not a sin to fail… It’s a sin to take a long TIME to fail. If failure is unavoidable, your goal should be to fail FAST. The faster you fail, the sooner you can learn from your mistakes and start succeeding. So in the interest of helping you ..read more
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7 Actions Agents Must Take to Regain Control of Your Time
Performance Coaching Blog
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3d ago
by Steve Shull   Over the last few weeks, I’ve been talking about one of the most important mental shifts you can make: learning to value TIME over money. You can always make more money. You can NEVER make more time…which makes time your most precious asset. So now that we’ve looked at the false beliefs and fears that keep you from prioritizing time, let’s look at what you actually need to DO to make the shift to valuing time over money. 1️⃣ Move to a long term perspective. Look at the big picture, the end game. Start taking a much more holistic view of what you’re doing as a professional ..read more
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How to Keep the Responsibility Where It Belongs? Use These 2 Tools.
Performance Coaching Blog
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6d ago
by Laurie Gilmore   Last week, we went over the mindset shifts that will help you keep the responsibility where it belongs—striking that crucial balance of maintaining your client’s autonomy while performing the job of Trusted Advisor at the highest level. This week, let’s look at how the tools of Tactical Empathy can support you in some crucial moments with both buyers and sellers when agents often fail to hold up their end of the bargain. Along with thoughtfully placed Labels, Calibrated Questions and Focused Comparisons are a couple of powerhouse, go-to Tactical Empathy skills in terms ..read more
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The 6 Fears That Keep You Working Nights and Weekends
Performance Coaching Blog
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1w ago
by Steve Shull   Last week, I told you why agents always prioritize money over time…and why that’s a HUGE mistake that will keep you stuck and hustling forever. I also told you I wasn’t done with this topic yet. Because last week we focused on the false beliefs that keep you chasing money, but there’s a flip side to that coin… FEAR. ? And it’s Halloween this week, so since fear is in the air anyway, let’s talk about it.  What are you afraid will happen if you dare to protect your most precious asset—your time? Fear of Missing Out on Deals ? I know what you’re thinking every time a ..read more
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Agents Think This Is Their Job…But It’s the Worst Thing You Can Do
Performance Coaching Blog
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1w ago
by Laurie Gilmore   Have you ever made a decision for a client…only to watch it backfire on you? Have you ever failed to point out a potential pitfall…and the client later blamed you? We’ve all been there, {{ first_name }}. And if you want to avoid ever going back there again, there’s one thing you need to do… Keep the responsibility where it belongs. As agents, we are challenged with a crucial balancing act every single day: allowing your client to maintain their autonomy while doing your job as Trusted Advisor at the highest professional level. How do you guide them without pushing them ..read more
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Feeling Overstretched as a Team Leader? Here’s What to Do
Performance Coaching Blog
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2w ago
by Steve Shull   Last week, I was talking to a coaching client—a team leader—who is fortunate enough to be very busy right now. That’s great. She’s happy about that. What she’s not so happy about is having no time, working every weekend, and feeling like she’s burning out. I hear that and see big red flags ???…so I probe deeper.  I find out that some of her clients only want HER—not anyone else from her team—to show their property. It’s a high-end market with demanding clients, and she feels she has no choice but to cater to their wishes. So on the weekends, when she doesn’t want to ..read more
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7 Ways Tactical Empathy Goes Wrong—And How to Fix Them
Performance Coaching Blog
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2w ago
by Laurie Gilmore   Last week we talked about practicing Tactical Empathy every day with everyone in your life. The more you practice the more you will benefit.  All on your own, you can grow your practice, improving little by little every single day. But being a part of the Performance Coaching community means you can accelerate your progress by sharing your experience with other agents who are on the same path.  Sharing your successes and your challenges. Listening to the breakthroughs and the stumbling blocks that other agents have encountered. Learning from each other. Trust ..read more
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Real Estate Agents Always Skip This Crucial Work…at Their Own Peril
Performance Coaching Blog
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2w ago
by Steve Shull   Last week, you heard the origin story of Performance Coaching. You saw how it became what it is today: a place where agents come to learn how to build a sustainable, scalable, stress-free real estate business. You learned that it only takes 6 Building Blocks to do that: Practice Mindfulness - Get your head on straight. Optimize Time - Do what’s most important. Cultivate Relationships - Lead with love. Embrace Standards - Raise the bar for your life. Master Communication - Make people feel understood. Plan Strategically - Live and work smart. This week, let’s take a deep ..read more
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How Real Estate Coaching Was Born…In the Worst Market EVER
Performance Coaching Blog
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1M ago
by Steve Shull   If you’ve been following Performance Coaching for a while, you probably already know that I’ve been coaching real estate agents for 32 years. What you might not know is that back when I started, NOBODY was coaching real estate agents. There were conferences and training seminars, but once the agents left the classroom, they were on their own. No guidance, no feedback, no accountability. Individual coaching for agents simply didn’t exist…until I created it.  It was 1990, and I had been working on Wall Street for 5 years. Then I heard an interview that Mike Ferry did w ..read more
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Delivering Bad News: What to Say So Your Client Doesn’t Hate You
Performance Coaching Blog
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1M ago
Last week we went over the crucial process of preparing yourself before delivering bad news to a client. (If you missed it, click here to get caught up!)  Let’s recap. Before you get on the phone with your client, you first… Empty your bucket  Cross the street Prepare your Accusations Audit  And reach out to secure a time to speak on the phone Now you’re up! It’s time to confront the issue—whatever it is—head on. Thankfully, we have a framework for that.  Here’s what you’re going to do on this call: Deliver the Accusations Audit Deliver the news Mirror and Label their resp ..read more
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