Data protection and ransomware recovery company Veeam has acquired cyber extortion incident response service provider Coveware to help ramp up its resilience solutions for customers. Post-acquisition Coveware will continue to operate as a provider of incident response services, but under the Veeam banner. Coveware was founded in 2018 to assist cyber extortion victims and has developed software and services capable of enabling rapid forensic triage, extortion negotiation and remediation, cryptocurrency settlements and decryption services, all with the goal of data recovery from ransomware atta ..read more

Cradlepoint has announced the launch of a new Secure Access Service Edge (SASE) solution designed for agile enterprises. The Cradlepoint NetCloud SASE has been designed to support 5G enterprise wireless software-defined WAN (SD-WAN) networks. The cloud-delivered NetCloud SASE solution is designed to enable IT teams to provision zero-trust networks in as few as six minutes. It comes complete with a range of zero trust security capabilities, including being set up to deny all traffic that hasn’t been whitelisted. Security capabilities also include remote browser isolation to air gap users from ..read more

The flood of artificial intelligence (AI) tools over recent years has delivered the potential for many Australian businesses to transform the way they work. According to McKinsey, AI adoption globally is on the rise, with global spending projected to reach US$110 billion by the end of 2024. As the rest of the world surges ahead in its AI development journey, research suggests that AI adoption in Australia varies widely and has been slow off the mark. CSIRO estimates that 44% of businesses in Australia have already deployed IT into their operations while the Australian Bureau of Statistics fou ..read more

The Queensland Digital Festival, Something Digital, will be back for a seventh year in August, with the theme Empower Every Human — a nod towards nurturing a culture where every human is equipped to innovate, create and contribute to the technological tapestry of this era. The festival will feature international and national headliners from organisations including Meta, Doctors without Borders, NASA and Queensland University of Technology (QUT). Something Digital headliner Kathryn Hymes, Director of Product and Innovation at humanitarian aid organisation Doctors Without Borders, knows all too ..read more

A recent study shows US organisations are enthusiastic about generative AI’s potential for increasing their business and people productivity. But beneath surging enthusiasm, leaders see understanding gaps, a lack of strategic planning and the talent famine as obstacles to realising and measuring the technology’s full value. The study, conducted earlier this year by Coleman Parkes Research and sponsored by SAS, surveyed 300 US GenAI strategy or data analytics decision-makers to check major areas of investment and the hurdles organisations are facing. Coleman Parkes also surveyed leaders outsid ..read more

Most high-end wine fanciers, especially in Australia, are familiar with a variety of wine called Sémillon. While it sports a wide variety of flavours and regional distinctions, the one I particularly like has a catch. If you’re going to drink it, you have two windows to consider. The first stops at the two-year mark, after which you must wait at least eight more years to drink it again. You probably won’t like what you taste if you start drinking it at any point during its ‘dull phase’, where it will lack the maturity and bouquet it is just beginning to develop. It might be cruel and anachron ..read more

Zendesk has launched what it describes as a comprehensive service solution for the AI era, complete with AI agents and AI-powered workforce engagement management capabilities. Zendesk AI also includes workflow automation, agent copilot and quality assurance capabilities under a single pane of glass. The platform will utilise AWS’s Amazon Bedrock service, which is designed for using and scaling AI applications. Zendesk said that Zendesk AI has been designed to help automate up to 80% of support requests, and is capable of generating a threefold increase in automated resolutions. The product pr ..read more

The fact that breakfast is important for childhood development is well known — but a new UNSW study has revealed some surprising findings. Published recently in the Journal of School Psychology, the research shows that eating a healthy breakfast can lead to higher levels of motivation and achievement for students that day in school. Meanwhile, eating no breakfast at all can lower levels of motivation and achievement. However, the study, which was funded by the Australian Research Council and The Future Project at The King’s School, also found that eating an unhealthy breakfast had a similar d ..read more

A new study by Charles Darwin University has explored the effectiveness of online learning when compared with a traditional classroom setting. The researchers found that online learning can increase a student’s short- and long-term memory by improving their cognitive capacity. Conducted by CDU and Holy Angel University in the Philippines, this study explored the use of online learning by undergraduate accounting students after it was introduced at a university in the Southeast Asian country during the COVID-19 pandemic. Researchers surveyed 482 first-, second- and third-year students studying ..read more

Atturra has partnered with Brisbane Grammar School to deliver a student information system (SIS) that will simplify administrative processes. The SIS uses Microsoft Dynamics 365 and includes a wide array of functions ranging from people and profile management to financial reporting. It can also be licensed to other schools that need to streamline their operations and reduce administrative burden on educators. “When we went to market, we were looking for an IT services partner that would be able to set the school up for success in the decades ahead, and support our agenda for growth and digita ..read more