Why HR compliance training for employees matters
CXC Global Blog
by John Smith
11M ago
HR compliance training for employees is non-negotiable. Aside from being government-mandated, compliance training ensures that businesses enact and adhere to the laws, regulations, and policies that keep employees safe and respected in the workplace. With that being said, compliance training isn’t always easy to get right. Not only does it tend to fall by the wayside in favor of more profitable or engaging tasks, but it can feel like a valueless formality to your HR employees. But, with the right HR compliance training program, you can create an engaging learning experience that communicates t ..read more
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How to measure the ROI of your talent management program
CXC Global Blog
by The CXC Team
1y ago
Justifying talent management is one of the most significant challenges for most departments. It’s easier for sales and marketing teams, for instance, since conversion and sales are easy to measure and report. Measuring and reporting talent management is important to justify and determine performance and return on invested capital. Employee ROI assesses an individual’s efficiency and profitability. Talent management ROI measures the value of an employee to the company against the money spent hiring and retaining that employee. This guide explores talent management metrics and KPIs, why they ..read more
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Are independent contractors behind the tech layoffs?
CXC Global Blog
by John Smith
1y ago
There has been a wave of layoffs in the tech industry in the recent past. Big tech companies including Meta, Microsoft, Google, Amazon, and Spotify have laid off thousands of people in the last two years. And the trend might as well continue throughout the year 2023. What’s most baffling to most people is that the tech industry has shown signs of exponential growth. This is due to increased tech use by both businesses and individuals. The industry has also shown resilience even in hard economic times. The question remains, why are these layoffs happening and are independent contractors the cau ..read more
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Tips For Managing Remote Agents
CXC Global Blog
by The CXC Team
1y ago
The trend of a hybrid working routine has taken the call center sector by storm, just like other sectors and industries. This industry has long been customary of the traditional brick-and-mortar system until the pandemic.  As of 2022, the call center market in the United States is worth $23.9 billion. Now you can see various virtual call centers where remote agents work from their homes.  With the events of the last few years, since 202, many businesses have been forced to transition their customer service teams to work remotely. While this can create great flexibility and efficiency ..read more
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How to Manage Independent Contractors Effectively
CXC Global Blog
by Engine Room
1y ago
Global employee engagement, according to a recent report by Gallup, revealed that only 21% of employees are engaged at work. Employees who become disengaged with their roles may not be as productive or motivated, which could lead them to start looking for other job opportunities. Independent contractors, on the other hand, may also experience factors that can negatively impact their engagement, motivation, and productivity.   Why independent contractors may become disengaged Managing independent contractors can be challenging even for organizations with extensive experience hiring conting ..read more
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A Company Would Like To Expand Overseas | What Are The Key Factors for International Expansion?
CXC Global Blog
by John Smith
1y ago
International Expansion Globalization and the fourth industrial revolution have made international expansion much more accessible to businesses around the world. Technology has played a key part in these advancements, enabling companies to have an online presence, where they may not have had previously and reach a new audience or clientele.  The creation of apps now make it easier for companies to have a digital offering and present their products or services to engage and transact with their customers. In the past, depending on their target market, language was one of the barriers for bu ..read more
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Gain access to top talent in North America
CXC Global Blog
by The CXC Team
1y ago
Expand your talent sourcing business into North America Do you have roles that you’re struggling to fill?  Are you looking for the best talent to join your organization? Have you considered expanding your business to North America, but not sure how to go about it? We all know that the search for top talent continues around the world, even with all the recent layoffs by some of the world’s largest tech companies. As companies like yours are seeking to obtain the best talent to join their organizations – both as full time and contract / temporary workers – many are looking to North America ..read more
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Agent of Record | When Does your Business Require One
CXC Global Blog
by Konner Scherry
1y ago
Hiring independent contractors help businesses in many aspects, especially in reducing cost and efficiency. However, companies should be familiar with the legal requirements when hiring independent contractors to avoid the risk of misclassification, which could result in significant financial penalties and taxes. Hiring an Agent of Record (AOR) is a practical solution for companies to manage all legal and business matters related to working with or requiring the services of an independent contractor. What is an Agent of Record (AOR)? How does it differ with an Employer of Record (EOR)? When do ..read more
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2023 Workforce Trends
CXC Global Blog
by Kathryn Hopkins
1y ago
As we enter 2023, one thing is very clear.  The pace has not slowed down. In fact, quite the opposite. To many it feels like they’re speeding up. Certainly with economic unrest, more pressure is on companies now to meet higher targets and as things funnel down, this gets passed on to workers to produce more. The challenges for 2023 and the global workforce will felt by everyone; workers and employers alike. Just when we thought we might catch a break in 2023, the impact of COVID10 continues to wreak havoc  on a already stretched workforces and economies globally. What’s fueling these ..read more
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Top 5 Advantages of Being a Freelancer
CXC Global Blog
by The CXC Team
1y ago
Are you considering freelancing as a career path for you? For those who haven’t tasted the waters, there is always that fear of letting go of their regular jobs and colleagues to work independently. However, as the future of work evolves, freelancing has become a popular way of work for many people. It has become a preference and a worthy career path for the many advantages it brings along. Thus, you will be joining millions of established freelancers from all over the world. If you are unsure whether you are making the right career move, have a look at these five benefits of working as a free ..read more
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