Repeat Business for Profit
ActionCOACH Bluegrass Blog
by Liz McNulty
2w ago
It’s a well-known fact: acquiring a new customer costs 7-10 times more than selling to an existing one. While new customer acquisition is essential, focusing solely on it is a costly strategy. So, how do you cultivate repeat business and boost your bottom line without breaking the bank? Here are my top 3 tips: Remember ..read more
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3 Keys to Profitable Lead Generation
ActionCOACH Bluegrass Blog
by Liz McNulty
2w ago
We’d all like more paying customers at a lower cost of acquisition. To achieve that goal, it all starts with getting leads…not just any leads, but the right leads!   Here are 3 strategies to generate profitable leads and boost your bottom line: 1. Prioritize Quality over Quantity More isn’t always better. If you focus on ..read more
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3 Things Natural Born Leaders Do (That You Can Do Too)
ActionCOACH Bluegrass Blog
by Liz McNulty
1M ago
Over my 20 years as a business coach, I’ve met thousands of business owners. Some seem to thrive naturally, while others constantly struggle. What sets the “natural born” leaders apart? There are 3 things they do that stand out to me, and the best part is: you can do them all too. 1. They Believe ..read more
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Reviews Matter
ActionCOACH Bluegrass Blog
by Sandy Merritt
2M ago
The importance of reviews for your business can’t be underestimated. I’ve only reviewed a few businesses on Google this year, but here’s the impact – the pictures I included in the reviews have been viewed by over 18,000 people just in the last year alone. That’s free marketing! My daughter and I recently dined at ..read more
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2024 Client Award Winners Announced
ActionCOACH Bluegrass Blog
by Liz McNulty
2M ago
We are thrilled to announce the results of our annual Client Awards! These awards recognize outstanding achievements and growth within our client community. Here are the finalists and winners for each category: Business of the Year – Small Category: Finalists: Winner: House of Colour – Louisville Business of the Year – Medium Category: Finalists: Winner ..read more
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3 Tips to Create a More Accountable Team
ActionCOACH Bluegrass Blog
by Liz McNulty
3M ago
Are you tired of team members who just don’t get it, no matter how many times you explain it? Or who try to make excuses or blame others when things don’t get done? In this article I’ll share 3 tips to create a more accountable team that gets better results. When teams own their own ..read more
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The Cure for Superhero-itis
ActionCOACH Bluegrass Blog
by Liz McNulty
3M ago
Superheroitis is the belief that the only way to get something done right is to do it yourself.  It can really get in the way of your business’s growth if you don’t fix it. When you constantly step in to take care of things, your team won’t feel valued and they won’t try as hard ..read more
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What to Do When You Lose a Key Employee
ActionCOACH Bluegrass Blog
by Liz McNulty
3M ago
Losing a key employee is hard, but it’s part of being a business owner.  So what do you do when it happens? Here’s a step-by-step guide: ➣ Stay calm and keep a positive attitude. Remember, you hired and trained this person, and you can do it again with someone new. ➣ List responsibilities. Before the ..read more
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Why Your Employees Aren’t Following Your Systems
ActionCOACH Bluegrass Blog
by Liz McNulty
4M ago
Have you documented all of the key systems in your operations, only to find that your employees aren’t following them? There are 9 steps to systemizing a business, and the one we tend to focus on the most is step 8 out of 9, which is documenting all the procedures. Skipping over all of the ..read more
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How Strong is your USP?
ActionCOACH Bluegrass Blog
by Liz McNulty
4M ago
Your USP (unique selling proposition) is basically the answer to the question: “Why should I buy from you instead of anybody else?” Businesses that don’t have a great answer to that question struggle to get sales because it forces them to compete on price. They’re reduced down to the lowest common denominator which is “Who ..read more
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