As Chief Information Security Officer of DataBank, Mark brings over 30 years of extensive information security and information technology experience in a wide range of industries and institutions. Mark is a successful and sought-after security speaker, blogger, podcaster, and entrepreneur. He has been responsible for security and compliance solutions at Fortune 50 financial and banking institutions, health care entities, the CTO in a higher education institution, a technical operations manager in a startup as well as the role he credits for starting it all, a Cryptologist with the U.S. Navy ..read more

Jeffrey Tefertiller has been a leader in IT service management for 25 years. In his experience, he's led an ITSM company, worked in-house leading process initiatives, and owns an ITSM consulting practice. In addition, he has written six books so far––everything about ITSM practices.  He is a seasoned IT professional who has successfully led geographically diverse teams, large and small. Jeffrey is a strong believer in using analytics and metrics to measure success and opportunities for improvement. Jefferey spoke to us about the importance of the SaaS governance process and elaborated t ..read more

With over 30 years of IT experience, Howard Miller is the current CIO at UCLA Anderson School of Management. His previous roles included acting CIO and CISO at the Columbia Business School and the IT Director of Life Technologies. Having started as an entry-level programmer, Howard has been through it all and has made it to the top of the IT rung.  Howard has expertise in the design, development, and deployment of strategy and policy and has succeeded in building business processes from scratch. In this episode, Howard talks about the importance of SaaS governance and its implementation ..read more

Jim Hussey, who started his career in journalism and research, shifted paths and became the leader of a Fortune 500 technology vendor management organization. He has vast experience in software asset management, telecom expense management, IT first line of defense, third-party risk management, and IT sourced services. Meanwhile, he has also written some fantastic books - The Survival Guide To SaaS Optimization and The SAM leader survival, which were the greatest hit among the IT heads.  He has been instrumental in developing the policies and controls for the software and worked closely w ..read more

Sethu Meenakshisundaram and Chaithanya Yambari are the co-founders of Zluri, the SaaS management platform. Zluri is their second venture, before which they were a part of the founding team at Knolskape and helped it scale across 30 countries. Sethu is one of the cofounders of Zluri, the SaaS management for IT teams. He leads revenue operations and customer success as part of his role. He’s passionate about quizzing, board games, and photography. His retirement plan is to operate a board game bistro in one of the touristy spots of Southeast Asia. Chaithanya is also one of the co-founders of Z ..read more

David Foxen, who has been in the field of SAM since the age of 18, is the founder of SAM Beast Consulting Ltd, which focuses on helping customers implement and mature successful IT Asset Management functions. He has successfully implemented IT Asset Management, Software Asset Management, and Hardware Asset Management for many organizations. He is also an ITAM content creator for the ITAM academy, which focuses on creating content related to ITAM, SAM, and software licensing. He has helped companies save a lot of money through contract negotiations, internal audits, and optimizing existing asse ..read more

Jeremy L. Boerger started his career in the Information Technology Asset Management (ITAM) industry, helping businesses build and rehabilitate successful software and hardware asset management practices. His strong knowledge in the field made him author the book “Rethinking Information Technology Asset Management” which iterates on best standards for ITAM teams. He goes around the globe to speak on ITAM at various conventions and symposiums. He founded Borger Consulting LLC in 2016 to help businesses realize the potential of fully functioning ITAM and SAM programs. Jeremy speaks about his Y2K ..read more

Aravind R is a versatile and seasoned IT professional with more than 25 years of industry experience. He currently heads IT for a business unit of a major multinational that has got 60K employees and $35B in revenue. He has played a significant role in taking key IT initiatives from building & managing ERPs to Transformation & Data-Driven strategies in his career. Aravind speaks to us about how SaaS has changed the software procurement process, its advantages, and challenges that he has experienced so far. He also shares his valuable insights on the latest and best practices to manage ..read more