It’s only a little while ago that we started noticing ourselves saying ” Yes! We stock the big size frames!”  more and more often to our Customers’ calls, and so,  here’s this post!  Now, we’ve always stocked ” big sizes” frames, for years, actually, but how come we’re being asked this  more frequently?  Our theory is that is due mainly to two, important, factors. The first is that less and less shops and stores are keeping stock of large frames, and the second is that  there are fewer and fewer of these discount stores around. The first factor is the easiest to a ..read more

This post will deal with the humdrum and slightly annoying topic of uncollected, abandoned picture frames and akin picture framing goods. We will  begin by saying that an unglamorous part of our online business retail of ready-made picture frames and the factory manufacturing of custom picture frames is the non-collection and ensuing abandonment by Customers of orders and custom picture framing jobs that they ordered. Each year this consists of anything between 10 to 15 assorted online orders and custom picture frames totalling in value between $1,000 to $2,000, some of these orders are ..read more

In this post we will  write about unmet, failed, or broken expectations. Not about big life expectations, but smaller ones, like the obvious one you would naturally experience when you fit a steel wire to the back of a picture frame, and rightfully expect it to hold, only that it doesn’t, and you end up with a broken glass, frame, or both.  From time to time we have discussions with Customers as to which material, steel wire, or rope, is the strongest, safest and most durable to hang a picture with. Invariably, Customers asks or suggest the former, and are surprised when we tell the ..read more

“Can I put the poster in the frame while I’m here?” is a question regularly asked by some Customers who have just bought one or more of popular and inexpensive, ready-made poster frames.   Now, we understand why they may be asking this, sometimes they even tell us.   They are anxious to frame their art quickly and  want to hang it as soon as they get home.  They would like to frame it up at our store because it is full of spare poster frames as well as being large and spacious. Unfortunately, when this is asked, we always have to decline the request. The reason for thi ..read more

About a year or so ago we began experiencing a renewed interest and higher sales in our lovely wooden shadow box frames, and it wasn’t until we started chatting with Customers that we learned that our increased sales were due to the new, local trend, and subsequent demand for,  Entomology Shadow Boxes!  And what are these exactly, you might say?  Well, frames for bugs, or to display insects, invertebrates and even small creatures.  It seems that this new craze is all about Customers wanting to buy 3-dimensional frames inside which are mounted spiders, scorpions … {Read_More ..read more

This post “Goodbye, eBay …”  is really a literary elegy reflecting our recent commercial divorce of selling  online via this eCommerce platform ( hereinafter referred to as ‘eB’ ). Our decision was prompted by yet another of their “throw-you-under-the-bus” decisions which was emailed to us by either their one of their AI bots, or one of their anonymous apparatchiks, we don’t know which.  But let us begin.  We began this selling online relationship way back around in 2009, initially lured and, later seduced, by their enticing promises of easy, profitable sales. Alas, it was ..read more

  This month’s post “Googling the right search terms” was sparked by an unknown visitor’s, or visitors’, persistence in seeking results for an unusual ( antithetical actually ) search term “square A2 frame” which is an excellent oxymoron. Why? Because A2 is an internationally recognised and adopted, rectangular ( not square ) plane being, to wit, 42×59.4 cm. It’s also equally surprising that the unknown user, or users, persisted searching this term for several weeks. How would we know this happened, post readers might well ask?  Ah! we would retort, we know because we pay Google Ads ..read more

Being St. Kilda football supporters, we are writing this post with some trepidation, reticence and reluctance, but write it we must. This is because we have been more or less inundated with picture framing request for the the picture framing of the 2023 Collingwood Premiership prints and posters. We have seen and framed different print versions, including the Herald Sun newspaper, as well as various Limited Edition formats.  However, and by far the most common print that Customers want framed is the popular and inexpensive Mark Day 64×45 cm Premiership Poster edition. With this in mind w ..read more

So you want a gallery frame?  Once more it was a Customer’s inquiry that germinated the composition of this post.  A city Customer rang us up and asked us for a price quotation for a “A0 size gallery frame”.  We asked what she meant by “gallery  frame”  she replied that she didn’t know but she thought we would know, hence this post.  Well, the short and sweet is this:  it’s not a particular or specific size, colour, finish or framing style that makes a picture frame a gallery frame, but rather,  how and where  it’s going to be used.  If it’s go ..read more

We venture to say that our refunds policy is not only progressive and fair-minded, but that it’s also quite generous and at the forefront of the picture framing industry.   We propose this commendation because the Australian Consumer Law legislation, in specific cases, restricts the payment of refunds ( inter alia ) by excluding this entitlement to certain Customers where and when  ”  ..  Customers just changed their mind about buying a product,  or found the same product cheaper elsewhere , or simply decided they didn’t like the products or could not use it … “.  ..read more