Send us a text Welcome to 2025!  For many, the start of a new year sparks the desire to do new things, tackle new challenges, and for many, this means a new job!  But if you've been paying attention to the UK and US job market these past several months, you know things don't look overly rosy at the moment. Both the BBC and Business Insider shared some sobering stats in their December wrap-up.  That doesn't mean you don't make a move, it just means you need to do it wisely - and preparation is everything!  In today's episode, I cover 5 key strategies to employ before you ju ..read more

Negotiations can be really unpredictable, and things may not always go your way. That's why it's crucial to have a Plan B, a backup strategy in case the primary negotiation plan falls through. This is probably the most common area where I see inexperienced negotiators stumble and they are either forced to concede more than they had planned, or they have to fall-back and defer to another day - both of which will feel like a failure. So what can the unlikely trio of Michael Phelps,  Alanis Morissette and Winston Churchill tell us about it?  Let's jump in and find out ..read more

Today's episode is a recast of my most popular podcast made with some fresh tips and examples just in time for holiday sales. That's right,  this week we’re celebrating Thanksgiving and the fast approaching Black Friday sales! ??   And because I’m here to help you save time and money, I’ve revamped and am re-running the 12-Days of Christmas guidance shared from one of my most listened-to podcasts ever.   If you’ve been listening to me for a while, you will know that my show is dedicated to helping people – women especially – to finding your voice, shedding all of those old-fashi ..read more

On today's episode, I'm sharing my personal experience - the benefits AND the pitfalls of using AI to help you run your small business.  And I’ll share why I still land solidly in the camp that AI is a must-have resource for any micro-to-small business, it’s crucial in fact.  Because outside of a computer, Chat AI is without question, the most unrivalled, impactful leveller allowing micro and small business to compete on the same stage and pace as their major brand competitors with their deep pockets and rich resources at their disposal.  AND I’m going to give you the link to m ..read more

What if your belief system was so deeply wired to a frequency of “incapable or incompetent, or not good enough” that you gave-up early in the fight - or worse - you didn’t even try? Women who have internalised subconscious beliefs that they are "no good" at math, or that they lack numerical or technical skills are largely taught this belief system, one that blossoms with age into something so fundamentally flawed in their identity that most can't see past the  conditioned "deficiency", ultimately perpetuating women's avoidance of careers in business, science, or math.  Current rese ..read more

McKinsey and CNN both reported between 2022 and 2023 that the number of women in C-suite and executive roles in the United States dropped (that’s right, contracted) for the first time in over two decades. So what's going on?  Numerous data points have come out showing that women may not be getting what they need in modern, corporate roles.  Certainly, for many organisations,  the female representation isn’t there.    It may be also that women don’t want to wait for the rare opportunity for a man to move out of a leadership post in the hopes that she may get it (despit ..read more

We all have off days.  Some are bigger for others.  Take Olympic athletes for example, their off days could cost them a chance at Olympic dreams and also future careers in sport.  Pretty big stakes.  So it's not a surprise to know that so many elite athletes and now CEO's and business leaders have turned to visualisation and other remedies to manage self doubt.  Why?  Because these techniques work. And the same is true of preparing for any important conversation or negotiation.  So join me today as I take you through my five road-tested techniques for managi ..read more

There’s no denying that ambition is a vital ingredient in a person’s professional toolkit.  But what is ambition without execution?  Well, it just remains an idea really. In this week’s episode, we’re talking about ambition and that it’s not enough to have it without follow-through.  And it’s even worse to be ambitious if your execution is well,  rubbish, because then you’re just wasting your own time along with your audience In a society where we’re bombarded with data and ideas and chasing the next great innovation, ambitions come and go like the seasons of the year, and ..read more

According to a 2023 study, more than half of consumers (53% according to this report) will cut spending with that provider after a SINGLE bad experience  - that's right - no second chances, they simply won’t go back.  The study was conducted across 23 countries and 23,000 consumers and it estimated that poor customer service amounted to $4.7trillion in lost revenues globally (where the customer simply decided not to buy that product or service again.  That’s sobering if ever there was a statistic you want to remember. Why am I talking about this and what, Kel, does this have to ..read more

You only get one chance at a good first impression, right? I went hunting for a funny quote about first impressions (because I generally believe outside of the person's clothing we have next-to-zero information to go on in that very first meeting), and I was bombarded with a catalogue of very unoriginal quotes by quite famous people all extolling the benefits of making a great first impression.  But experience shows this is not true - and that assumptions can lead to  - well, we know where those lead. Here's a quote that I felt more aligned with the point of my show today, by someon ..read more