McKinsey on Consumer and Retail
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McKinsey experts discuss the latest trends and the most pressing challenges for leaders in the retail and consumer-goods industries. Hear about the immediate and longer-term moves that matter most for business success. Topics covered include strategy, technology, marketing, operations, and organization.
McKinsey on Consumer and Retail
2M ago
The physical shopping experience matters more than ever, says Value Retail founder Scott Malkin, whose company owns some of the world’s best-performing luxury shopping destinations.
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McKinsey on Consumer and Retail
3M ago
Some consumer companies have simultaneously increased sales, cut costs, and reduced carbon emissions. Their secret? Paying closer attention to the design of their products and packaging.
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McKinsey on Consumer and Retail
4M ago
Retailers need a data-informed, collaborative, store-by-store approach to combat shrink. The payoff: higher profits and better customer experience.
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McKinsey on Consumer and Retail
5M ago
In search of the best deals, US consumers are spreading out their spending across several months this holiday season. Here’s what that means for retailers.
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McKinsey on Consumer and Retail
6M ago
The most successful retailers will be those that undergo a full reset—by harnessing new technology, creating ecosystems, engaging their workforce, and investing in private brands.
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McKinsey on Consumer and Retail
1y ago
Which sustainability attributes matter most at the point of sale? Do consumers pay attention to sustainability claims? A new report from McKinsey and NielsenIQ provides answers.
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McKinsey on Consumer and Retail
1y ago
What does purposeful growth look like in the retail sector? Christiana Shi and Stuart Hogue, former senior leaders at Nike, speak with McKinsey’s Brian Gregg about the company’s formula for serving customers—with a focus on digital transformation and the direct-to-consumer model.
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McKinsey on Consumer and Retail
1y ago
The department-store veteran explains how retailers can become more consumer-centric, experiential, sustainable, and diverse than they’ve ever been.
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McKinsey on Consumer and Retail
1y ago
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Listen to the podcast (duration: 25:07) > A survey of 30,000+ consumers and 100+ grocery CEOs reveals the challenges—and opportunities—that grocery retailers face today.
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McKinsey on Consumer and Retail
1y ago
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Listen to the podcast (duration: 22:07) > With inflation persisting, consumer-packaged-goods manufacturers can’t rely on the strategies that got them through the past two years. It’s time for a reset.
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