Throughout history, women have played pivotal roles in shaping our homes and communities, finding fulfillment in nurturing environments within their households. While these roles are truly valued and important, we also celebrate the diverse talents and capabilities that women possess beyond traditional soft skills. This March, as we celebrate Women's Month, we proudly acknowledge the remarkable strides women have made across various domains, including traditionally male-dominated industries. Medstar Transportation, for instance, champions inclusivity by welcoming individuals of all genders to ..read more

The month of February is a time dedicated to love and appreciation. Thus, we wanted to take a moment to recognize and celebrate the incredible experiences our clients have shared with us. At Medstar, our mission goes beyond transportation; it's about fostering genuine connections and providing exceptional care to those we serve. Here are some heartwarming testimonials from recent journeys, showcasing the outstanding service delivered by our dedicated team members: from tim h.: I recently received a ride from Whidbey Island to downtown V. A. Your driver, Steve #441, is an exemplary employee—co ..read more

When It All Began: The decision was formed when our CEO, Justin Bergener, found VIP Transportation online. After connecting with Wael, VIP's owner, the two hit it off instantly. Their shared passion for helping communities through non-emergency medical transportation (NEMT) formalized the partnership, bringing Medstar and VIP Transport together. Why Arizona? Arizona is home to our CEO’s heart. Aside from the fact that his wife hails from the state, Bergener had stayed there from 1999-2001 as a missionary for The Church of Jesus Christ of Latter-day Saints. He learned more about the communities ..read more

Welcome to the world of Medstar drivers, where the road becomes your gateway to new opportunities and rewarding experiences! Are you a skilled driver with a passion for helping others? Being a driver for hire with Medstar is your ticket to a fulfilling career in the service industry. Medstar drivers play a crucial role in the services we offer - microtransit, paratransit and Non-Emergency Medical Transportation (NEMT)! For 39 years, Medstar has a legacy of providing efficient and safe transportation services that connect communities, help transport patients and people with disability to medic ..read more

Welcome to the world of Medstar drivers, where the road becomes your gateway to new opportunities and rewarding experiences! Are you a skilled driver with a passion for helping others? Being a driver for hire with Medstar is your ticket to a fulfilling career in the service industry. Medstar drivers play a crucial role in the services we offer - microtransit, paratransit and Non-Emergency Medical Transportation (NEMT)! For 39 years, Medstar has a legacy of providing efficient and safe transportation services that connect communities, help transport patients and people with disability to medica ..read more

Post-Traumatic Stress Disorder (PTSD) is a complex mental health condition that affects millions of people worldwide. Although it has gained more recognition in recent years, there is still a significant lack of understanding and awareness surrounding PTSD. In this blog, we aim to shed light on this often misunderstood condition, explore its causes, symptoms, and treatment, and ultimately promote greater empathy and support for those living with PTSD. Understanding PTSD PTSD can develop after a person experiences or witnesses a traumatic event such as war, natural disasters, accidents, physica ..read more

Bothell, Wash., June 30, 2023  - Medstar Transportation has acquired Pegasus Lift’s book of business and several vehicles, in a strategic decision to sustain and expand Non-Emergency Medical Transportation (NEMT) services in Pierce and South King County. Founder Jacob Brinkerhoff partnered with Cyndi Anderson Roberts to grow and expand the business in the South Puget Sound region. The Pegasus Lifts team has served passengers for nearly 6 years with the conviction that medical transportation could be performed with greater dignity, customer care, and efficiency— Medstar is thrilled to cont ..read more

Every day, in every corner of the world, there are individuals who dedicate their lives to saving others. They are the unsung heroes of our communities—Emergency Medical Service (EMS) professionals. These brave men and women are at the forefront of emergency healthcare, responding to crises, providing critical care, and saving lives. As we celebrate Emergency Medical Services Week, we have a unique opportunity to honor and appreciate these remarkable individuals and the invaluable contributions they make to our well-being. Emergency Medical Services Week, typically held in the third week of Ma ..read more

The landscape of medical transportation is constantly evolving, with advancements in technology and innovative solutions shaping its future. As healthcare providers and patients seek reliable, efficient, and patient-centered transportation options, companies like Medstar Transportation are at the forefront of this transformative journey. Let’s explore the trends and innovations driving the future of medical transportation: Centralized Call Center: A Pillar of Modern Medical Transportation Services Medstar Transportation has recognized the importance of a centralized call center as a key compon ..read more

In today's fast-paced business world, clients demand quick and efficient service. A Customer Service Representative (CSR) can be a company's best asset in providing excellent customer service, improving sales, growth, and development. The CSR acts as a bridge between the company and the client, ensuring that their inquiries, complaints, and issues are addressed promptly and professionally. In the healthcare industry, patient care is of utmost importance, but it extends beyond the walls of hospitals and clinics. Medstar Transportation recognizes the critical role played by its Customer Service ..read more