On a Sunday morning in late July, Crothall housekeeper Amari Alston couldn’t open the door to a patient’s room at Novant Health Presbyterian Medical Center in Charlotte, N.C. She has visited the patient the previous day and made it a point to make an early visit to this patient.  But when the door handle wouldn’t... The post Housekeeper Amari Alston’s Quick Action Shows Safety is Our Priority appeared first on Crothall Healthcare ..read more

From September 15 to October 15, we are joining the nation in celebrating Hispanic Heritage Month, a month which honors the diverse cultures of Americans whose ancestors represent countries in Central and South America, the islands of the Caribbean, Mexico, and Spain. During this time, Crothall Healthcare wants to shine a spotlight on our Hispanic... The post Hispanic Heritage Month Spotlight: Sonia Maldonado appeared first on Crothall Healthcare ..read more

Accountability drives success, and for Kevin Theis, Director of Environmental Services (EVS) and Linen Services at MedStar Harbor Hospital, it’s a core value. His commitment to both team and personal accountability recently earned the EVS team a prestigious Certificate of Merit from the Association for the Health Care Environment (AHE). This national recognition honors environmental... The post Crothall EVS Team at MedStar Harbor Hospital Wins Certificate of Merit appeared first on Crothall Healthcare ..read more

Effective communication is the backbone of any successful operation, especially in environments as dynamic and diverse as healthcare. In hospitals across the country, language barriers have long been a challenge, impacting everything from day-to-day operations to patient care and satisfaction.    Breaking Down Language Barriers in Healthcare Employee Communication Enter Relay’s TeamTranslate™ feature—a groundbreaking technology designed... The post Breaking Language Barriers in Healthcare Employee Communication with TeamTranslate™ appeared first on Crothall Healthcare ..read more

Working at the Four Seasons hotel in Washington, D.C., Houston Stevens provided valuable services to some of the world’s most well-known people: Michael Jackson, Prince and Whitney Houston, as well as international diplomats such as former Israeli Prime Minister Yitzhak Rabin. After more than 20 years of experience at the Four Seasons, The Mirage and... The post Houston Stevens – Bringing a Culture of Service Excellence to EVS appeared first on Crothall Healthcare ..read more

Environmental Services Unit Director Reginald Pearson buys a few televisions throughout the year to give away as prizes to his team during EVS Week. Two employees won televisions this year; one who had a health problem, the other a floor technician who felt discouraged when he needed to fill in for a housekeeper. For both... The post Q&A with Reginald Pearson on How Recognition Helps Drive Performance appeared first on Crothall Healthcare ..read more

Timothy Parducci joined Crothall as a housekeeper one year ago and had never worked in healthcare. But his common-sense approach to solving problems is making our hospital safer for everyone. Adventist Health Ukiah Valley in Ukiah Valley, California, uses a vendor to empty large trash bins just outside of the hospital primary entrances. When Tim... The post Timothy Parducci Goes Beyond the Job to Keep People Safe appeared first on Crothall Healthcare ..read more

Former EVS Director Nicholas Sheets says Sonia Benitez simply embodies the best of EVS. As proof, here is a story he says he will never forget: “As a new director at the California Rehabilitation Institute in 2023, it took time to get acclimated to the culture and the hospital’s high standards. One day, Sonia knocked... The post How Does a Housekeeper Make A Difference – Sonia Benitez’s Story appeared first on Crothall Healthcare ..read more

Technology continues to transform the healthcare industry. With the ability to integrate patient records into technology environments, healthcare associates can provide personalized, life-changing care. The post Celebrating Crothall’s Exceptional Environmental Services Teams appeared first on Crothall Healthcare ..read more

Technology continues to transform the healthcare industry. With the ability to integrate patient records into technology environments, healthcare associates can provide personalized, life-changing care. The post Yuanyin Shu – An Exemplary Housekeeper Who Cares Deeply About Children appeared first on Crothall Healthcare ..read more