The innovation, currently being piloted, connects Uberall’s Local Inventory solution with ChatGPT, allowing retailers to dynamically promote locally in-stock products online. Uberall, a digital marketing platform provider, introduced Digital Revenue Assistant with ChatGPT and generative artificial intelligence integrated across the Uberall CoreX platform, including in messages, reviews, and local Inventory solutions. Uberall is helping companies […] The post Uberall Unveils Digital Revenue Assistant With ChatGPT appeared first on CXMToday ..read more

It enables instant video connections from self-service apps, websites, and kiosks.    Lifesize, providers of high-definition video conferencing and cloud-based, video-enabled omnichannel contact centre technology, introduced CxConcierge, enabling instant video connections from self-service apps, websites, and kiosks.    “Lifesize is empowering leading organisations in healthcare, hospitality, retail, technology, and transportation sectors to deliver innovative customer experiences […] The post Lifesize Launches CxConcierge appeared first on CXMToday ..read more

EY and IBM teams plan to provide offerings orchestrated with leading technologies such as hyperscaler public cloud or ERP systems-of-record. The EY organisation and IBM announced a global collaboration to focus on environmental, social and governance (ESG) solutions that aim to help organisations accelerate business transformation with value-led sustainability.  EY and IBM teams will pursue […] The post EY And IBM Collaborate To Address Complex ESG Challenges appeared first on CXMToday ..read more

Together, these apps allow customers to gain real-time insights on social interactions and engage with their customers directly.  Coosto announced the launch of Coosto for Salesforce Marketing Cloud, the second Coosto app available on the Salesforce AppExchange. These powerful Coosto apps enable customers to effortlessly manage their online content and social media presence directly within […] The post Coosto Expands Integration For Salesforce Marketing Cloud appeared first on CXMToday ..read more

BigCommerce’s BOPIS offering includes APIs for managing inventory, pickup, checkout, storefront, orders, and catalogues. Ecommerce platform provider BigCommerce has launched Buy Online Pick Up In Store (BOPIS), also known as Click & Collect. BigCommerce’s BOPIS offering includes APIs for managing inventory, pickup, checkout, storefront, orders, and catalogues. “To stay competitive and grow, brands need to […] The post BigCommerce Launches BOPIS appeared first on CXMToday ..read more

Tag’s digital infrastructure and services will provide high quality content at speed and scale for creative, a scaled personalisation engine for customer experience management (CXM) dentsu Group announced that it has entered into a definitive agreement with Advent International under which dentsu will acquire Tag Worldwide Holdings Ltd, the global omnichannel digital marketing production powerhouse.  […] The post dentsu Acquires Tag To For Customer Transformation, Technology Capabilities appeared first on CXMToday ..read more

Monotype adds over 1,100 Curated Fonts to the Canva platform providing global Access to creativity and design Monotype, font and technology specialist, and Canva, a design platform with over 110 million monthly users, announced a partnership to make over 1,100 curated fonts available to Canva’s global design community. This partnership will provide high-quality and iconic […] The post Monotype and Canva Announce Partnership appeared first on CXMToday ..read more

Einstein GPT will infuse Salesforce’s proprietary AI models with generative AI technology from an ecosystem of partners and real-time data from the Salesforce Data Cloud. Salesforce launched Einstein GPT, the first generative AI CRM technology, which delivers AI-created content across every sales, service, marketing, commerce, and IT interaction, at hyperscale.  Einstein GPT will infuse Salesforce’s […] The post Salesforce Announces Einstein GPT, Generative AI for CRM appeared first on CXMToday ..read more

The programmatic ad industry uses processing power and mislabeled inventory in a real-time bidding environment has a real-world impact on carbon emissions Mediavine, an ad management firm in the U.S., announced the removal of autoplay and all muted in-stream inventory across its 10,000 publisher partner websites. As of February 21, the company became compliant with […] The post Mediavine Ends Muted In-Stream Ads appeared first on CXMToday ..read more

It enables marketers to create hyper-personalised messages and promotions using advanced segmentation. Paytronix, a provider of guest engagement solutions for restaurants and convenience stores, launched Paytronix Mobile Experience Builder, a self-service tool to publish content in real time to mobile apps. “Restaurants and convenience stores must meet guests where they are, and more than ever […] The post Paytronix Launches Mobile Experience Builder appeared first on CXMToday ..read more