K12 Insight
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From opinion pieces authored by our district partners to coverage in the top K-12 media outlets, read our latest news and articles. K12 Insight partners with school districts to provide better experiences and engagement using a powerful customer experience and intelligence platform, and better professional development.
K12 Insight
1w ago
Every inquiry from your customers needs to end up in the right hands. But for many districts, inbound communications get lost in a tangled web of s ..read more
K12 Insight
2w ago
A new study published by researchers at Rice University and the University of Texas at San Antonio found public schools can reverse student attriti ..read more
K12 Insight
2w ago
To improve front office customer service, K-12 districts need to increase visibility into issue resolution, track customer service metrics to help ..read more
K12 Insight
2w ago
K-12 customer service is more than a once-a-year professional development training. It takes realistic, expertise-driven systemic thinking, true pr ..read more
K12 Insight
3M ago
This year was one of connection and transformation for our growing Let’s Talk community ..read more
K12 Insight
5M ago
Uncover the key to district success by fostering a positive school climate and elevating student achievement in your district with the help of thes ..read more
K12 Insight
5M ago
A districtwide customer service revolution is the responsibility of every teacher, front office worker, and department leader. But who should manag ..read more
K12 Insight
5M ago
Master the art of school tax referendums with these insights from two superintendents with five collective wins ..read more
K12 Insight
5M ago
Customer service is not an isolated, peripheral department concern — it's a transformative force that should touch every aspect of a school distric ..read more
K12 Insight
6M ago
Customer service is a bullet point on nearly every K-12 strategic plan in the country. But those truly transforming their delivery — and seeing the ..read more