Did you know that a study by Gartner confirmed that bad quality data costs an average of $12.9 million to organizations? To get rid of it, data wrangling is evolved. Let’s understand what it is. Data wrangling is also known as data cleansing, which facilitates restructuring, enriching, and standardizing datasets so that they can be transformed. This data transformation practice helps in preparing data for quick analysis.   Considering the specifics, it targets typos, inconsistencies, missing records, dupes, and unformatted data entries to clean and process. Once done, these records become ..read more

Did you know Statista states that the IT outsourcing market is likely to inflate $512.50 billion in revenue in 2024, with a 10.99% annual growth rate from 2024 to 2028? It is indeed advantageous. Introduction The advent of highly effective and advanced communication technologies, together with the internet, has simplified corporate growth. This advancement has promoted the trend of remote work. And companies found it a cost-effective alternative. In addition, it can benefit from attaining flexibility and accessing an upskilled talent pool. This is why global companies have started hiring remot ..read more

Outsourcing IT support refers to contracting or signing an SLA (service level agreement) with an external company for professional services such as managing IT infrastructure, systems, operations, and troubleshooting. It can also include remote server installation and management. Businesses can hire an expert and delegate a part of or complete IT responsibilities for excellent technology assistance. Advantages of Remote IT Assistance Offloading technology responsibilities can be valuable from the perspectives of savings, expertise, scalability, flexibility, and revenue generation. Any company ..read more

Emails have been the first thing that a professional thinks and checks out for updates. Be it a B2B or B2C platform, email is considered the foremost mode of communication. Email newsletters are outstanding to attract leads, according to 31% of B2B marketers.  Today, a major part of the corporate world depends on emails to reach out to customers. This is also a two-way communication, which continues through replies. And unfortunately, this is not easy, especially if you have to communicate with hundreds of customers on a daily basis. A few tools are indeed helpful, but managing the whole ..read more

Did you know a report suggests that the contact center outsourcing market is projected to grow from USD 101.73 billion in 2023 to USD 145.88 billion in 2028, while registering a CAGR of 7.48%? Outbound call support is one of the most sought-after services that these centers provide. But, they won’t help unless you eliminate mistakes in outbound calls. Outbound refers to reaching out to remote customers to provide proactive customer service. Considering it in the context of outbound customer support, it involves initiating calls to customers for purposes such as providing information, conductin ..read more

Over the last decade, challenges have been mounting in the financial industry. The payment options are no longer countable. Furthermore, real-time payments are prevalent. So, the excitement is already there. But, this is also increasing the risks or threats in back-office payment processing. This is just one case, which is from the financial sector. There are multiple industries and sectors that have been suffering from similar challenges. Tips to Improve Back Office Services How to Make Data Error-Free This challenge is not restricted to business process management or IT industries, but to ..read more

Do you know that the call center market is likely to expand at a compound annual growth rate (CAGR) of 23.9% between 2023 and 2030, according to a report? The same projection is for the global call center market, which is going to be worth US$88.2 billion by 2033. Certainly, it’s connected with defining the customer experience. And for it, inbound call center outsourcing out of other types appears to play a key role. The customer experience can be improved by hiring a call center. However, its selection is a critical decision that requires a meticulous approach and several factors. H ..read more

The corporate world is now aware of the power of digital data. This is the reason global business solutions outsourcing market is consistently scaling up. The market is likely to cross $6.19 billion in 2023 and the annual growth rate (CAGR) from 2023 to 2028 is expected to be 10.96%. The obvious cause of this happening is the intelligence that digital records carry. One can easily access and put them into the knowledge discovery tools, which eventually produce insights to get deep into. Their visual expressions can easily convey all gaps, bright sides, and possibilities. To leverage these all ..read more

The ultimate goal of data analytics is to find a feasible solution. It actually yields business intelligence, which help entrepreneurs in discovering strategies and solutions that realistically work. And, this actually happens. The insight-driven solutions show positive results, whose positive impact can be pronounced through increased revenues, overwhelming sales and engagement, etc.  This is the reason the global big data analytics market size is aggressively scaling up. It was worth $271.83 billion in 2022 & is likely to expand from $307.52 billion in 2023 to $745.15 billion by 203 ..read more

The corporate world is accelerating to transformation. And in this happening, the role of outsourcing is the biggest of all. Organizations, industries, or various companies – all are shifting to highly personalized and digital solutions that can help in streamlining their operations, enhancing efficiency, and saving hard-earned money.  A report clearly states that the market of outsourcing data entry likely to scale up to USD 185.56 million during 2023-2027. This is because of the advent of digitization and the increasing need of data and savings. In the digitization world, typing comes a ..read more