From dwindling resources and decreasing referrals to payment delays and payer difficulties, you name it, and today’s home care agencies are facing it. Most often, it is operations leaders who are tasked with balancing these various market constraints, all while improving internal business efficiencies and enhancing caregiver and patient satisfaction.  AlayaCare is no stranger to the challenges of home-based care — nor opportunities for growth. We gathered a panel of home-based care operations leaders, including Jeff Salter of Caring Senior Service, Eddie Morris of Avid Health at Home, and ..read more

Navigating billing home health services can seem like navigating a maze. Cut through the confusion with our expert insights. Learn how to manage Medicare and Medicaid claims, prevent costly errors, and choose the right billing software for your billing home health needs. Begin your journey to a more streamlined billing system and healthier financial outcomes here. Key takeaways Embrace sophisticated billing software and revenue cycle management for precise tracking and improved financial outcomes in home care services. Implement Electronic Visit Verification (EVV) and automated billing functi ..read more

Home care organizations everywhere face budget constraints, compliance issues, and high turnover rates. Operational efficiency and the home care hiring process are vital to ensure companies can stay ahead of the trends and provide the best possible service to their clients.    75% of agencies had to turn down cases due to friction in the efficiency operations.  In a recent webinar, AlayaCare sat down for a roundtable discussion with WOTC.com, NY Best Medical, and Kchecks to look at how organizations can enhance their hiring and onboarding practices.  Here are some key ..read more

For many home care providers, there is no lack of clients or business coming their way. The real challenge is how to recruit and retain high-quality staff to meet the demand. Many HR and Operations Managers look to bring on more staff, which is part of the answer, but we believe increasing the utilization of your existing staff is the first area to explore.   Providers are expected to care for more clients with fewer resources, so many agencies are turning to technology to help alleviate time-consuming processes and increase efficiencies.  Consider optimizing your schedules and ..read more

The breakneck speed of technological innovation in the last decade has had a profound effect on contemporary society in unprecedented ways, especially in the healthcare industry. The COVID-19 pandemic spurred new virtual outreach possibilities like few other periods in modern history. This required new strategies to respond to extraordinarily difficult situations.    These rapid changes have helped overcome many traditional obstacles facing medical professionals providing comprehensive care to clients in rural communities. Clients in rural areas tend to have more difficulty receiving regu ..read more

Home-based care software: It’s not the first thing on your mind as a caregiver, manager, or administrator focused on providing exceptional care to those who need it. However, the right software solution can transform the way your organization operates, streamlining processes, and freeing up time to concentrate on what truly matters – delivering quality care to your clients. In this article, we delve into the crucial role of home-based care software in modern caregiving and highlight the signs that your current system might be due for an upgrade.  The power of effective home-based care sof ..read more

In the world of home-based care, technology has become a large part of everyday operations. From scheduling appointments to tracking client progress, software and digital tools have streamlined many aspects of home-based care work.  There are so many digital tools out there, and when you come across a digital tool or software that can be a solution for your work challenges you have to convince your organization’s executives to invest in it. Your executives are the decision makers that ultimately have the power to invest in new technology, but it is the staff members who will benefit from ..read more

Building and maintaining a successful home care referral source network is absolutely essential if you want to increase the amount of referrals coming into your home health business. A strong network won’t appear overnight. With a little patience and a good amount of hard work, you’ll soon have a steady stream of referrals. Each business has specific circumstances, but we’ll discuss five fundamental tips below. 1. Keep it personal  It’s important to keep in mind that each practice, hospital, and company is made up of individuals. Although home health agencies receive referrals from the sa ..read more

The demand for change in the industry has been an ongoing topic for years — not only is there a massive need for change, but agencies are also pressured to pick up the pace.   Striving to implement regulatory requirements and adapt to new models of care, while keeping up with flourishing innovations and technology, providers are asked to achieve more in less time than ever before.   Not to mention, caregivers still need to attend to clients and attempt to maintain a healthy work life balance; it’s a stressful process.   But in such a fast-paced industry, it’s impo ..read more

In today’s modern, technology-driven world, every industry is turning towards automation to boost productivity and streamline operations. The same applies to the home care industry. For home care organizations, software onboarding can help them achieve their goals and objectives by increasing the productivity of staff members. The onboarding process is vital, especially for newly hired staff members. On-demand eLearning for software onboarding can be a practical solution for your home care agency by boosting productivity and here’s how…   How on-demand eLearning can boost produc ..read more