Three important things you can be doing to expedite claims processing. I always encourage all offices to implement and maintain a consistent routine when it comes to their claim process in order to get paid as quickly possible. Most dental practices rely heavily on dental insurance payments as a large portion of their income. Therefore, it’s very important to file insurance claims immediately when treatment has been completed and with the required documentation so the insurance companies can process claims in a timely manner. Here are some tips when it comes to filing claims to help your offic ..read more

Discover three important tasks you can automate in the Reports and Tasks Scheduler. For busy dental office managers, the Dentrix Reports and Tasks Scheduler can be a lifesaver! Not only can it save you from having to manually run daily, weekly, and monthly tasks, but it also eliminates having to remember when or how to run certain reports in Dentrix since it’s done automatically for you. Here are some of my favorite things that the Reports and Tasks Scheduler can do to make your life easier. Closing the Month The task of closing the month in Dentrix needs to be done the first of each new month ..read more

Simple ideas you can implement to improve production and collections and boost team morale. As dental office managers, we often look for ways to help our practice and our team improve. There are many different areas in which your practice can improve, for example increasing production, increasing collections, reducing your overall accounts receivables, and improving the overall patient experience. However, you shouldn’t ask for more from your office team without first providing them with the tools they need to succeed. Here are some tips to set your team up for success. Communication is key in ..read more

Make sure you are doing these little things to win over new patients in an effort to make sure they keep coming back. Watching the Superbowl recently made me think about the concept of winning. Although we often associate winning with sporting events, there are also ways you can win in your dental practice. This all starts from the moment a new patient calls your office. That first impression is very important in building the relationship between the new patient and your practice. As an office manager, you can ensure the new patient’s first impression is a win by choosing the right team member ..read more

Learn how to access and use various appointment lists accessible from the Dentrix Appointment Book. Some dental offices have different methods of keeping lists of the patients who want to be seen sooner than their next scheduled appointment, if possible. These offices might use a Microsoft Word or Excel document to keep track of patients who would like to come in sooner. While these methods can work, there’s no need to reinvent the wheel! Dentrix already has a few appointment lists which are built into the software that are more efficient and easier to use. The ASAP List When a patient sc ..read more

Make sure your monthly billing routines include regularly sending billing statements and offering your patients convenient payment options to help maintain current accounts receivable. Many dental practices struggle with maintaining current accounts receivable. I’ve found one of the best ways to keep up with a healthy cash flow is to have a consistent routine when it comes to your monthly billing tasks. Send Billing Statements Regularly Once your office receives a payment from an insurance company, if the guarantor account has a remaining balance, create a billing statement immediately and sen ..read more

Learn how to use Dentrix tools and reports to know where your new patients are coming from and make sure your advertising campaigns are successful. Dental practices acquire new patients from many different sources. Some offices use advertising mediums such as flyers in the mail, or ads in magazine or on television. Other offices rely on referrals from existing patients and other doctors. Some practices have advertising campaigns, which can include visiting local schools to promote dental hygiene or taking tasty treats to local businesses. Regardless of the method your practice uses to attract ..read more

Make use of the latest tools in Dentrix to reduce claim delays and denials. Dental insurance companies require more and more information these days in order to process claims. For many offices, insurance payments make up a large portion of their accounts receivable, so delays in insurance payments can negatively affect their cashflow. This makes it very important for offices to submit dental claims with all of the required attachments and documentation to avoid payment delays. Dentrix has an automatic attachment feature which helps to remind you what type of attachments are required by each in ..read more

Use Dentrix tools to identify and manage patients you have trouble collecting payment from or who frequently no-show for appointments. We all know that Santa has a list of who has been naughty and who has been nice throughout the year. However, it can sometimes be challenging for your dental practice to keep track of which patients have been good and which ones are in danger of receiving a lump of coal in their stocking. For example, which patients always pay their balance on time and which patients take a long time to pay? Which patients always show up on time for their appointments and which ..read more

The Dentrix Signature Manager makes the process of reviewing and signing clinical notes an easy process. In your dental office, having accurate, up-to-date clinical notes is a crucial part of each patient’s chart. Each clinical note should describe which procedures were completed at each visit, and any treatment recommendations given by the doctor. They should also include the date of the clinical exam, descriptions of the patient’s periodontal health, areas of decay, and the provider signature. During the busyness of the day, it can be difficult for the provider to review and sign all of thei ..read more