The core philosophy behind tracking KPIs at a dental practice is simple and straightforward. You get to improve only what you measure. As you continue to grow, you will begin to appreciate the importance of data and metrics that aid you to monitor, track and improve practice performance. Data insights help narrow down and prioritize the areas that require immediate attention.  This includes treatment fees and the decision on increasing or decreasing fees, tracking and reducing canceled appointments and no-shows, monitoring the effectiveness of plan presentations, and calculating the reven ..read more

To understand the importance of SEO, just think back to your recent google search. It’s likely that you selected a search result that showed up among the top 5 listings.  As the SEO landscape continues to become increasingly complex and competitive, hiring a qualified SEO professional is a worthy investment.  Optimizing your website for SEO gets your site ranked in the top cluster of local search listings and in the top search results for long-tailed keywords. For instance, “Dental implants for teens in Florida” is an example of a long-tail keyword while “Dentist Florida” is a keywor ..read more

Profitability is a crucial aspect of effective practice management. Healthy profits better enable a practice to provide cutting-edge services and convenience to their patients. But before we explore the various methods to increase profits, let’s establish how profits are calculated at a practice. The following formula sums this up well.   Profits =  (Total no of visits * Production per visit * Collection efficiency) – Overheads Keeping in mind the key elements of the profit equation, namely patient visits, production, collections, and overheads, let’s dive into some best pract ..read more

Increasing consolidation by Dental Service Organizations (DSOs) and group practices, is reshaping the dental industry. As DSOs and multi-location group practices continue to grow, they have to rely on technology solutions that let them scale sustainably. What is sustainable scaling? So what is sustainable scaling, and how does it impact long-term profitability and value? For group practices and DSOs, scale is not just about growth. It’s the ability to grow without losing customers, reducing quality, or changing the organization’s core values. Multi-location dental organizations achieve their f ..read more

Compassionate communication with patients should be considered as part of the cure and plays an important role in practice success.  With dental anxiety being one of the top reasons impacting dental visitations, excellent patient communication becomes crucial.  Establishing good, clear, and structured communication with patients is vital for proper diagnosis, effective treatments, and quality care for your patients.  Patient Communication: What to Avoid Ignoring Your Patients: Front Office & Clinical Staff Conduct Poor staff conduct can make a patient confused and emotiona ..read more

Cloud-based practice management software lead the technology wave in dentistry and bring with it the benefits of automation. Dental practices can achieve new levels of self-reliance and productivity with automation and provide great value for their patients. Before exploring the ‘how’ of practice automation, let’s consider the ‘why’ of it first. Increasing competition in the market by Dental Service Organizations (DSOs) and groups, pushes practice owners to work harder than ever before. There is a massive need for dental practices to add value, improve patient engagement and provide consistent ..read more

Without a doubt, the case acceptance rates at your dental practice are the most important metric when it comes to production performance. Prominent literature on the subject matter is littered with techniques on how persuasive you should be, how impressive or professional you should seem, the kind of financial options you must provide, and how to offer quick fixes that maximize case acceptance per patient. While some techniques do work, we have compiled for you a more principled approach to case acceptance. These 9 steps and the principles listed within them, will set you up for production suc ..read more

Ogden Nash, an American poet well known for his light verse and humor summed up the discomfort of dental visitations with his quote “Some pains are physical and some are mental but one that’s both is dental”.  While the quality of dental procedures has progressed considerably since Ogdens time, the perceptions among people still remain the same. This is especially sad, considering that the tables have turned and this quote now applies more to dental practitioners than to patients.  Workplace Burnout at Dental Practices Dental practitioners believe that the occupational stress in dent ..read more