Dental assistants play a vital role in our practice and interact the most with patients and employees. Effective communication is critical to providing exceptional dental care. The following six simple tips aim to help you think about the patient and employee experience and how effective communication is essential for a positive work environment. 1. Establish a Positive Relationship Building a positive relationship with your dental assistants from the beginning is essential. Stay upbeat, as this creates a welcoming and friendly atmosphere. Building rapport is about establishing connections ..read more

Sometimes, OSHA Compliance can sound intimidating. OSHA compliance is a vital aspect of your job, but this just doesn’t come from one person; this is a team effort every day in the office. You should have a designated team member as your OSHA Compliance Officer. Still, depending on your office, you may have a lead assistant or a clinical coordinator with whom you will work closely to adhere to the OSHA Compliance Standard. This article is an OSHA Compliance checklist for dental offices to read through annually, along with general guidelines, to ensure you avoid violations. So, let’s take a ..read more

Today, it seems more than ever that there is a push for dental offices, previously tied to PPO insurance contracts, to move in a different direction. This can be for a variety of reasons. Maybe your provider is tired of working for half your fee, tired of the downgrades, or maybe your team is tired of calling insurance companies for hours every day. Maybe your office is working on dropping several networks. Or maybe, like us, you’re stuck somewhere in between all of the above. Would you and your team like to free up several hours a day and stop getting worked over by “complementary benefit ..read more

Please note, this session is being simulcast on the AADOM Facebook Page, the AADOM LinkedIn Page, and the AADOM YouTube Channel to view on 5/14/24 at 1:00 pm Eastern.   “I have a toxic employee who loves to gossip” – You Asked, We Answered Hello once again, AADOM tribe! Can you believe it’s already May? Summer is a busy time for all of us, but we hope you’re also able to soak up the sun and relax by some sort of body of water when you get the time! HR issues never stop, and you proved it by submitting a ton of great questions this month. Keep them coming! We answer them here and ..read more

When dental team members are asked to describe their office manager, we often hear the words superhuman or superpowered. That’s because you do so much for your office, team, and patients – all with a smile. But it can be exhausting to do it all without the right tools. In this session, we will introduce new strategies to not only be seen as superpowered but to actually feel it, too. Course Learning Objectives: How to identify where your efforts are most needed in your practice How cloud-based solutions can help you do more with a single click How AI solutions can transform your patient’s c ..read more

In today’s economic environment, dental practices need to be highly focused and efficient to maintain maximum profitability. Not only do practices need to address rising operating costs, staffing issues remain a top challenge. On average, dental practices look to fill at least one dental assisting position each year, and most report that it is very challenging to do so. But what does this cost your practice exactly? New research uncovers the specific costs of open dental assisting positions, including the impact on revenue and productivity, and provides guidance on strategies dental leaders ..read more

The AADOM & Henry Schein Cares Foundation 2024 Practice Green Podcast Henry Schein is excited to bring on our 2022 & 2023 AADOM Green Leader Awardees to share their insights on staying GREEN in their practices. The Green Leader Initiative empowers dental managers to reduce their practices’ environmental footprint and lead their teams toward a green future. EPISODE NOTES AADOM Radio & Henry Schein Presents: Jennifer (Jen) Kim Field, Chief Sustainability Officer, Henry Schein, Inc. jenniferkim.field@henryschein.com Erika Pusillo, Practice Optimizer at Spodak Dental Group, 2023 Gre ..read more

Behind the Smile: The Crucial Role of the Dental Office Manager Get ready to delve into the heart of dental practice success with Dr. Lou Shuman and Lorie Streeter. During this unique opportunity, we’ll uncover the invaluable leadership of dental office managers and the pivotal roles they play. Dr. Shuman will share lessons he’s learned from his vast experience working with many practices across the country and why he’s convinced that recognizing the significance of the office manager’s leadership is key for every dentist/owner. EPISODE NOTES AADOM Radio Presents ..read more

Whether you are a private practice or a sizeable dental support organization, managing your practice management software is vital to accurately and efficiently managing patient records. The following tips are easy to implement if you are a newer practice; however, even if your office is well-established, you can review these three areas to get a good start on cleaning up system files with your patient software. Duplicate Patients The first common issue is having duplicate patients in your practice management software. Prevention is key here. Before creating a new patient account or record i ..read more

Periodontal health is a cornerstone of overall oral well-being, and comprehensive periodontal charting plays a pivotal role in maintaining and improving it. Dental professionals know that thorough periodontal charting contributes to optimal patient care and has significant implications for insurance reimbursement. This article discusses the importance of complete periodontal charting, exploring its impact on patient health, financial aspects within dental practices, and the effects on the dental team. The American Dental Association recommends that probing six points circumferentially aroun ..read more