More than just a document collaboration platform, Confluence can be implemented as a full-fledged content management system (CMS), thanks to its robust features and extensive customization with add-ons. A content management system (CMS) “…” enables users to create, edit, collaborate on, publish and store digital content. Source: What is a content management system (CMS)? Definition from WhatIs.com You can use Confluence for internal team knowledge bases and building dynamic customer-facing documentation sites, among many more use cases. To ensure the platform can efficiently accommodate all th ..read more

Atlassian’s most anticipated Teamwork Conference is back in Las Vegas and the Ricksoft team is proud to be the Signature Sponsor! Mark your calendars from April 30–May 2, you don’t want to miss this epic event! Gear up for 3 days of power-packed learning and networking with industry peers and technology experts. Here’s a glimpse into what awaits you at Team ’24: Learn from experts and inspiring speakers: Dive into 100+ sessions exploring how to innovate, collaborate, and ship digital services like never before with the Atlassian platform. Tap into the transformative power of AI and gain knowl ..read more

Celebrate the new year with our new Excel-like Bulk Issue Editor for Data Center. In our commitment to delivering a top-notch app, our developers have gone the extra mile to enhance the overall experience for our valuable customers. These significant updates encompass improvements to the user interface, user experience, app functionalities, and overall performance. These major changes mark another milestone that we achieved in 2023. Our goal was to improve the delivery time of our features, narrow the gap between the Data Center and Cloud versions, provide more flexibility to satisfy customer ..read more

The new year looms, and with it comes more exciting yet challenging projects. From agile software development to portfolio management, we’re here to help you navigate your way to success in the ever-evolving project management landscape.  To ensure WBS Gantt-Chart for Jira is fully equipped to support your ambitious goals, we focus on building functionalities that address real-world challenges. Here’s a recap of the top requested features introduced in 2023, thanks to your invaluable feedback. Improve clarity for all stakeholders: Better progress tracking and project monitoring Efficient ..read more

With 2024 fast approaching, we’re ready to embrace yet another transformative year of AI, with some early sneak peeks from the annual Agile & DevOps conference, Atlassian Presents: Unleash. If you’re attending this year’s event, you will already notice the spotlight on AI innovation across Atlassian’s product suites. Here’s a recap of Atlassian Intelligence and what to expect. Leverage Atlassian Intelligence to enhance your team’s workflow Atlassian Intelligence utilizes internally developed language models and OpenAI to map a unique teamwork graph. Based on this data, it understands your ..read more

While Jira offers flexible security and permission configuration to meet various project requirements, it doesn’t support field-level security due to the complexity discussed here. Atlassian recommends a few workarounds, including using third-party apps like Secure Custom Fields for Jira. It lets you enhance the security needs for storing confidential data, and also works with advanced automation implementation. In this article, we’ll show you a step-by-step guide to creating secure custom fields and how to customize them for specific use cases. You’ll also learn to set up secure workflow auto ..read more

Every project or team operates differently, even within the same organization. Customizing Jira ensures that you’re capturing the right information, adhering to specific workflows, and facilitating collaboration processes efficiently for all users. As a Jira admin, you play a pivotal role in harnessing the power of Jira and tailoring the tool to the specific needs of your users. One of the most critical aspects of administering Jira is to set up the right security and permission for appropriate access to data. In this article, we’ll discuss security permission in Jira and how to implement it f ..read more

Confluence has always been the go-to tool for enterprises and organizations for all things knowledge and content management. But it could be better. Maintaining and updating Confluence spaces can feel like a full-time job. Without consistent governance, things can get messy quickly. It is a headache to not only find what you’re looking for but also to ensure that your teams have the most updated information to do their jobs effectively. It also doesn’t help that Confluence’s native functions make organizing spaces with large quantities of documentation difficult due to its lack of in-depth bul ..read more

It’s normal for your backlog to expand over time, going from 10 to 20, to 50, or even to 200 items! This growth reflects the expansion of your business and increased demand from your customers. So, how do you intend to handle hundreds or even thousands of items in your backlog? How do you prioritize your backlog successfully? An efficiently managed backlog not only acts as a strategic roadmap for both your team and stakeholders, but it also plays a vital role in enhancing task allocation and elevating workload management within the team. Jira is undeniably the most popular issue-tracking tool ..read more

Have you ever wondered what’s unfolding in the Cloud while you’re using the Data Center version? This article provides a brief overview of why you should consider migrating to the Cloud. In line with Atlassian’s “Cloud First” strategy, we are fully committed to supporting your migration plan to Cloud. Below are some key highlights you should take note of as a Server or Data Center user. Security and Privacy We take immense pride in being part of the Cloud Fortified App Program and the Marketplace Security Bug Bounty Program. These initiatives demonstrate our dedication to transparency in our ..read more