Agencies Win Big with Specific Applications of Staff Augmentation mol.doak_yUxs Tue, 04/23/2024 - 08:54 State CISOs face a long process to hire staff, which gives competitors “a better shot at hiring the best talent,” according to the most recent cybersecurity study from Deloitte and the National Association of State Chief Information Officers. To fill positions, states often rely on staff augmentation, calling on contract employees to fulfill specific functions. Reliance on managed security providers increased from 2020 to 2022, Deloitte and NASCIO note. In 2020, 51 percent of survey respond ..read more

6 Ways Generative AI Will Transform Government in 2024 mol.doak_yUxs Mon, 01/08/2024 - 09:06 Artificial intelligence is no longer an intangible concept; it’s actively reshaping every aspect of our society. From healthcare to education, from transportation to defense, AI is enabling new levels of efficiency, innovation and impact. 2023 saw the emergence and rapid advancement of generative AI, which has the potential to significantly alter the ways government operates and interacts with citizens. As a new year unfolds, there are already clear indications that adoption of generative AI in govern ..read more

Tech Trends: Government Digital Transformation: E-Payments and E-Procurement mol.doak_yUxs Wed, 12/13/2023 - 09:19 From banking to buying and beyond, digital transactions are now the norm — except in government. At the state and local level, constituents still must write checks and even go in-person to government offices to handle what could be routine payments. This started to change during the pandemic. A National Association of Counties (NACo) poll found 96 percent of respondents had shifted operations or citizen services to a digital platform, and 71 percent reported they were able to reo ..read more

NASCIO 2023: Keys to Good Enterprise Portfolio Management Mickey McCarter Mon, 10/09/2023 - 01:57 Members of the National Association of State Chief Information Officers frequently discuss topics such as the future of information technology, the workforce and emerging technologies, among others. But we also like to focus on the original fundamentals of state IT.  Because of our national research, we advocate for “patterns of success” for states. One of the most important building blocks of a healthy state IT program is having a strong enterprise architecture. EA is linked closely to IT i ..read more

NASCIO 2023: North Carolina Speeds Procurement Processes Via Automation Mickey McCarter Wed, 10/11/2023 - 06:47 James Tanzosch, North Carolina chief IT procurement officer, came into his job a little over a year ago. At the time, he contemplated ways to streamline the N.C. Department of Information Technology’s procurement process. He began by simply documenting the process, which had never before been done. Speaking at the annual conference of the National Association of State Chief Information Officers (NASCIO) in Minneapolis, Tanzosch said Tuesday that first documenting the process and the ..read more

NASCIO 2023 Annual: Keys to Good Enterprise Portfolio Management Mickey McCarter Mon, 10/09/2023 - 01:57 Members of the National Association of State Chief Information Officers frequently discuss topics such as the future of information technology, the workforce and emerging technologies, among others. But we also like to focus on the original fundamentals of state IT.  Because of our national research, we advocate for “patterns of success” for states. One of the most important building blocks of a healthy state IT program is having a strong enterprise architecture. EA is linked closely ..read more

State and Local Government Supplier Diversity Benefits Contractors and Citizens michael.hickey_ofuc Mon, 08/28/2023 - 12:03 The city of Boston last year published a disparity study, its first in 18 years, with the goal of “strengthening business opportunities for people of color and women.” Boston sought to address “deep economic inequities” with its study, which it devised to inform the city of any changes required to expand diversity in its supplier base. In an executive order, Boston set a goal to award city contracts to at least 25 percent minority- and woman-owned businesses every year ..read more

The Power of E-Procurement: Revolutionizing State Procurement michael.hickey_ofuc Wed, 08/23/2023 - 11:18 State and local governments are turning to electronic procurement solutions to simplify and speed the purchase of products and services. According to the latest list of priorities identified by the National Association of State Procurement Officials, states say they would like to see increased agency use of e-procurement solutions. The Team Georgia Marketplace, for example, leverages PeopleSoft procurement tools. Through systems like this, e-procurement is changing the way state and local ..read more

National Association of Counties Details Top Priorities Ahead of Annual Gathering mol.doak_yUxs Mon, 07/17/2023 - 11:00 Editor’s Note: Learn more about the NACo 2023 Annual Conference in Austin, Texas, on July 21-24. In early 2020, the National Association of Counties created its Tech Xchange, a network designed to bring together county IT leaders and staff to engage in idea sharing, problem-solving and discussions around technology. This network has grown to over 1,000 IT professionals and provides NACo with feedback and input for national discussions and representation. The network, along w ..read more

NASCIO 2022: More States Take the CIO as a Broker Approach to Technology Implementation The CIO as a broker role has evolved in recent years as the pandemic drove increased technology adoption to meet remote work and security needs. CIOs serve as facilitators for acquiring technology solutions and services with the understanding that they cannot simply prescribe solutions for stakeholder agencies. Arizona CIO J.R. Sloan and Nebraska CIO Ed Toner explain how collaboration and added value are both key to making the model work. For more insights from our coverage of NASCIO 2022, click here. jor ..read more