Gladly Blog
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Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging.
Gladly Blog
2d ago
Hear how CX leaders at Breeze, Rothy's, and BSN Sports are testing AI use cases across their support teams ..read more
Gladly Blog
2d ago
The hero transformation doesn't just reduce support team churn — it also drives long-lasting business growth ..read more
Gladly Blog
2d ago
Revisit our favorite moments from Gladly Connect Live 2024 and experience the ultimate CX event ..read more
Gladly Blog
1w ago
In a Q&A with Gladly, Keira Warren shares insights from her groundbreaking career journey ..read more
Gladly Blog
1M ago
Women are the backbone of the support center, yet they continue to be underrepresented in leadership roles ..read more
Gladly Blog
1M ago
Gladly and BARK leaders discuss the profound impact of AI on strengthening customer connections while scaling ..read more
Gladly Blog
2M ago
While AI is a useful tool, that doesn't mean it will ever fully replace agents ..read more
Gladly Blog
2M ago
Users have spoken, and Gladly has yet again been named at the top of the G2 2024 Best Software Awards ..read more
Gladly Blog
3M ago
Here's how to start fostering effective and ongoing collaboration between these customer-focused teams ..read more
Gladly Blog
3M ago
Boost sales with enhanced customer service. Improve user experience and reduce cart abandonment rates ..read more