DZS Appoints Scott St. John as Chief Customer Officer
Telecom Reseller
by Barbara Bouchard
5h ago
Former ADVA Chief Sales Officer to lead global sales, drive revenue growth DALLAS, TX – April 25, 2024 – DZS (Nasdaq: DZSI), a global leader of broadband networking and AI-driven cloud software solutions, today announced it has appointed Scott St. John as Chief Customer Officer, reporting directly to CEO Charlie Vogt. Mr. St. John will be responsible for leading global sales for DZS and will be focused on driving accelerated revenue growth across the Americas and Europe, Middle East and Africa (EMEA) and Australia/New Zealand (ANZ) regions. Communication service providers (CSPs) in t ..read more
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First Orion Elevates Joe Stinziano to President and CEO; Charles Morgan to Uphold Key Roles as Chairman of the Board and Executive Committee
Telecom Reseller
by Barbara Bouchard
5h ago
Strategic Leadership Transition Poised to Enhance Innovation and Market Leadership at First Orion NORTH LITTLE ROCK, AR – April 25, 2024 – First Orion, the leader in branded communication and call protection solutions, announces the promotion of Joe Stinziano to the role of President and Chief Executive Officer, effective May 1, 2024. Stinziano will succeed Charles Morgan, who continues as the Chairman of the Board and Executive Committee, where his influential presence will continue to shape the company’s technological landscape and strategy. “Joe’s leadership has been instrumental in propell ..read more
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Broadvoice Wins 2024 Bronze Stevie Award for Excellence in Customer Service
Telecom Reseller
by Barbara Bouchard
5h ago
The Broadvoice Success Program Recognized for Best Customer Satisfaction Strategy LOS ANGELES, CA – April 25, 2024 – Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs, announced the Broadvoice Success Program was awarded a Bronze Stevie Award for Best Customer Satisfaction Strategy. Judges called Broadvoice’s customer satisfaction strategy “impressive,” “significant” and “a great solution,” citing its “extraordinary commitment to client satisfaction.” This is the fourth year Broadvoice has been honored by ..read more
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Ultratec doing the right thing, the right way, ASCDI Special Podcast
Telecom Reseller
by Amy Ralls
7h ago
“We’ve been refurbishing and reusing hard drives since 1996,” says Ross Gentle of Ultratec. “When we found out we could work with the Turing Trust donating some hard drives, it was a complete and utter win-win as far as we were concerned.” Ultratec, a U.K. based specialist refurbisher and repairer of Hard Drives and SSDs, is in the business of doing the right thing: every hard drive that can be restored to active use, is another device that’s not in a landfill. Recently, the ASCDI member company, made another good choice. They donated five hundred drives to the Turing Trust. The donation helpe ..read more
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8×8’s Latest Platform Innovations Enable Organizations to Bridge Customer Experience Gaps and Deliver Superior End-to-end Customer Engagement
Telecom Reseller
by Barbara Bouchard
1d ago
Recent Platform Capabilities Include 8×8 Engage for Cross-organization Customer Engagement, 8×8 Operator Connect for Deeper Integration with Microsoft Teams, and New Bulk Messaging Capabilities for Outbound Customer Engagement CAMPBELL, CA – April 25, 2024 – 8×8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today highlighted the latest enhancements to the 8×8 integrated cloud contact center and unified communications platform. These include 8×8 Engage for cross-organization customer engagement, Proactive Outrea ..read more
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Lumos Selected to Become Basis of Joint Venture Between Equity Owner EQT and T-Mobile
Telecom Reseller
by Barbara Bouchard
1d ago
The joint venture (JV) will leverage EQT and Lumos’ expertise in expanding fiber infrastructure paired with T-Mobile’s brand and unrivaled customer experience to deliver high-quality fiber internet service to nearly 2 million Americans by 2026. High Point, NC – April 25, 2024 –Lumos, a leading 100% Fiber Optic Internet service provider in the Mid-Atlantic, today announced that its owner, EQT, and T-Mobile will together acquire Lumos through a joint venture (JV). The JV will create a powerful platform to deliver best-in-class high-speed internet connectivity to nearly 2 million househ ..read more
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CEA-Leti Selected to Coordinate Two EU Projects for Developing ‘First-Class’ 6G Capabilities and Contributing to Standardization
Telecom Reseller
by Barbara Bouchard
1d ago
Engaging Multiple EU Partners, the Projects Will Apply Intelligent Sensing and AI-Enabled Learning Technologies GRENOBLE, France – April 25, 2024 – As part of the European Union’s drive to support a multifaceted approach to addressing 6G challenges and promises, CEA-Leti has been chosen to coordinate two projects to help build first-class 6G technology capabilities and boost standardization efforts across Europe. The two projects were among 27 chosen in a competitive proposal process by an EU partnership that divided €130 million between the projects. “These projects presen ..read more
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Amagi Appoints Richard Perkett as Chief Product Officer to Lead the Next Stage of Innovation, Scale, and Growth
Telecom Reseller
by Barbara Bouchard
1d ago
This Appointment Comes at a Time When Amagi Is Gearing Up to Focus on Building a Broader Cloud-First Media-Tech Platform Richard Perkett NEW YORK, NY – April 25, 2024 – Amagi, the global leader in cloud-based SaaS technology for broadcast and connected TV (CTV), today announced the appointment of Richard Perkett as its Chief Product Officer (CPO). Richard brings over 25 years of experience in product management, product marketing, engineering, and user experience (UX) to Amagi, with a proven track record of leading SaaS-centric product strategies across multiple industries. “We are excited to ..read more
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OTI Applauds FCC’s Reinstatement of Vital Open Internet Protections and Industry Oversight
Telecom Reseller
by Barbara Bouchard
1d ago
WASHINGTON, DC – In response to today’s Federal Communications Commission (FCC) vote on restoring Title II classification of broadband providers and Net Neutrality rules, the Open Technology Institute (OTI), a New America program fostering equitable access to digital technology and its benefits, issued the following statement from Raza Panjwani, a Senior Policy Counsel at OTI, and Michael Calabrese, Director of the Wireless Future Project at OTI. Raza Panjwani: We’re pleased to see the restoration of Title II authority and Net Neutrality rules. But let’s be clear: this is nearly two decad ..read more
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Riding a Wave of Momentum, SonicWall Debuts New Cybersecurity Management Platform at RSA Conference 2024
Telecom Reseller
by Barbara Bouchard
1d ago
After securing three acquisitions, adding MSP-tailored managed services and cloud security to build out its platform, SonicWall is delivering on partner commitments MILPITAS, CA – April 25, 2024 – In recent months, SonicWall reinforced its ongoing commitment to its valued partners and extended its cybersecurity portfolio to include managed security services and cloud edge security solutions that are tailor-made for MSPs (Managed Service Providers) and MSSPs (Managed Security Service Providers). Now, SonicWall and its new solutions, togethe ..read more
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