Welcome to the NEGOTIATEx podcast! We are joined by Colonel (Ret.) Mark Graham, an educator with 26 years at the University of Maryland teaching leadership, negotiation, and conflict resolution. With 27 years in the U.S. Army Judge Advocate General’s Corps, Mark has handled complex legal challenges globally. He shares his journey from high school debater to military legal expert and educator, emphasizing the importance of professional negotiation training. Mark recounts strategic negotiations during his military service, highlighting his adaptability and expertise in managing crises. Join us t ..read more

In this NEGOTIATEx episode, Nolan and Aram continue their discussion with Melissa Fortunato, a retired FBI special agent. Melissa emphasizes active listening in negotiation, highlighting Stephen Covey’s principle of seeking first to understand and humorously compares negotiations with her teenage daughters to those with the Taliban. She shares strategies for silent negotiations, like using intermediaries, and discusses effective questioning and self-reflection. Melissa also addresses adapting crisis negotiation skills to business consulting, the role of mindset and rapport in high-stakes negot ..read more

In the latest episode of the NEGOTIATEx podcast, hosts Nolan and Aram are joined by Melissa Fortunato, a retired FBI special agent with over 23 years of experience. Melissa’s unique journey from a counselor and social worker to an FBI crisis negotiator is explored, highlighting her background in psychology as a valuable asset in her role. She shares insights into the complexities of her work, including a challenging kidnapping negotiation in Afghanistan. Melissa also discusses her post-FBI career as a negotiation and conflict resolution trainer and the founder of Alchemy-Team. Overall, the epi ..read more

In this episode of the NEGOTIATEx podcast, Coleen Gose addresses biases in professional relationships, emphasizing the need for recognition and adjustment of these often unconscious prejudices to enhance interpersonal connections. She advocates for open communication and the creation of safe spaces for dialogue, fostering a culture of acceptance and innovation. Coleen also discusses the impact of generational differences, noting the importance of understanding and resolving conflicts that may not be readily apparent but contribute to underlying team tensions. Her holistic approach includes pro ..read more

In this episode of the NEGOTIATEx podcast, we’re joined by Coleen Gose, a seasoned relationship coach and professional speaker. Coleen discusses her transformation from a corporate negotiator to a coach, using her vast experience to foster better communication and relationships in both personal and professional settings. She holds degrees in law and justice, an MBA, and multiple coaching certifications, bringing a rich background to her current role. Today, Coleen will share valuable insights on enhancing interpersonal connections, her innovative “HEART” framework for relationship building, an ..read more

In this episode of the NEGOTIATEx podcast, Nolan and Aram interview Andrew DuBrin, a renowned professor and author. Andrew reflects on his journey as a consultant and professor, noting the influence of his industrial psychology background. He stresses evidence-based decision-making and understanding human behavior for effective leadership and negotiation. Additionally, Andrew outlines leadership principles such as strategic thinking, interpersonal skills, and managing political behavior within organizations. He advises fostering team cohesion by setting clear goals and nurturing an inclusive e ..read more

In this episode of the NEGOTIATEx podcast, Nolan and Aram continue their conversation with Sally Foley-Lewis about being a trusted advisor and effective manager. They discuss the importance of understanding how senior leaders want information delivered and being consistent in delivering it. They also talk about the balance between assertiveness and respect in negotiations and how self-awareness plays a role in becoming a better negotiator. The hosts and Sally also discuss the challenges middle managers may face in the future, such as embracing technology and shifting from activity to outcome ..read more

In this episode of the NEGOTIATEx podcast, Nolan and Aram interview Sally Foley-Lewis, a leadership development expert who specializes in helping middle managers enhance their skills and authority. Sally emphasizes the importance of humor in leadership and explains how it can help individuals cope with challenges and build stronger connections with others. She also discusses the unique position of middle managers and their potential to inspire, collaborate, and influence within an organization. Additionally, Sally highlights the need for middle managers to understand their senior leaders ..read more

In this episode of the NEGOTIATEx podcast, hosts Nolan and Aram further their engaging discussion with negotiation expert Joan Moon. They delve into how societal norms shape women’s approaches to negotiation and explore strategies for educators to foster negotiation skills in young women early in their development. The conversation also covers the common reluctance among women to negotiate and strategies for overcoming these self-imposed barriers. Joan outlines her methods for measuring the success of her training programs and underscores the critical role of mindset adjustments and psychologi ..read more

In this episode of the NEGOTIATEx podcast, Nolan and Aram continue their conversation with Samuel Dinnar, an entrepreneurial negotiations expert. They discuss the importance of having a trusted advisor in negotiations and the benefits of preparing and debriefing with someone who can provide a different perspective. The speakers also discuss the use of agents in negotiations and the advantages and disadvantages of working with them. Samuel emphasizes the need for entrepreneurs to take ownership of their negotiation process and suggests negotiating the process itself at the beginning of a negoti ..read more