Atul Patel: Hey everybody, Atul Patel here at Orbee's Booth at NADA 2024, and I've got Ted Rubin here from ActivEngage, which we're announcing a relationship and integration. And, uh, I'm excited to have you here. And we're going to kind of talk about what you guys do and how we're going to work together. And I'm especially excited about ... Read More The post ActivEngage + Orbee Integration Podcast at NADA 2024 appeared first on ActivEngage ..read more

  Jim Fitzpatrick: Hey everyone, Jim Fitzpatrick at the 2024 NADA convention and I am joined by Ted Rubin, the founder and CEO of Active Engage, a company that is really making great things happen for dealers. So Ted, thank you so much for stopping by the stage. Ted Rubin: We appreciate you having me here. Sure, sure. It’s great ... Read More The post Live Replay of ActivEngage x CBT News @ NADA 2024 appeared first on ActivEngage ..read more

Jim Fitzpatrick: For most dealerships, chat volume is higher than pre-COVID levels, indicating a growing consumer preference for digital communication and online car shopping. Yet, all too often, automotive retailers miss out on crucial leads due to subpar communication. On today’s show, we’re pleased to welcome back Ted Rubin, who’s the founder and CEO of Active Engage, to discuss how dealers ... Read More The post The Key to Providing First-in-Class Digital Experiences appeared first on ActivEngage ..read more

(Article first appeared on AutoSuccess Online’s November 2023 Edition) Digital natives were born into a world filled with rapidly advancing technology, and as a result, they are unlike any consumer group that came before them. Understanding who digital natives are, how they think, and how to effectively engage with them is critical for dealers looking to thrive in a modern ... Read More The post How to Engage with Digital Natives appeared first on ActivEngage ..read more

Jim Fitzpatrick: I wanna thank you so much for taking the time out of your busy schedule to join me here in the studio and as well as you,  Phil,  I know that you’re zooming in here as we do nowadays, so thank you so much for joining us as well. Jim Fitzpatrick: Ted,  let me kind of start with ... Read More The post Creating Digital Solutions for a New Age of Automotive Retail appeared first on ActivEngage ..read more

Simon Baker: So come up and join me here. We’re going to have a real deep conversation, I hope,  around how sort of AI machine learning can be sort of really practically applied.  But let’s first things first,  introductions.  So Roman,  introduce yourself. Roman Sidorchuk:  Thank you very much for the invite.  Really looking forward to this conversation.  I am ... Read More The post AI and Machine Learning Discussion Panel appeared first on ActivEngage ..read more

Jim Fitzpatrick: As the industry moves further into a digital future, you need to be mindful of your digital experience. Joining us in the studio today is Ted Rubin, the Chief Executive Officer of ActivEngage, a people-powered web-based live chat and communication solutions provider to discuss the latest insights and trends into dealer to consumer conversations. Ted, thank you so ... Read More The post AI Chatbots and Digital Retailing: How Do Customers Want to Communicate? appeared first on ActivEngage ..read more

Original Source: Digital Dealer | From Chat to Checkout: Optimizing the Digital Retail FunnelBy Carol Marshall, COO, ActivEngage, Inc.In the ever-evolving automotive landscape, auto dealerships are embracing the potential of online digital retail tools to enhance the car buying journey. Cox Automotive's 2022 Car Buyer Journey Study reveals that an impressive 81% of car shoppers acknowledge the significant impact of ... Read More The post From Chat to Checkout: Optimizing the Digital Retail Funnel appeared first on ActivEngage ..read more

The automotive conference. A vast hall of carpet, curtains, and creative booths conveying car-related commerce. This is undoubtedly the image that appears when we think of an automotive conference (your Digital Dealers, your NADAs), and there is nothing wrong with that! The format is conducive to learning on the go, getting information on new products and processes, and networking with ... Read More The post DealerKnows Summer Camp Redefines the Automotive Conference appeared first on ActivEngage ..read more

With the rise of technology, the way people shop for cars has changed drastically in recent years. Today's car buyers are more likely to research and shop online, and they expect to be able to find the information they need quickly and easily. As a result, internet leads have become a crucial part of the car sales process and the ... Read More The post How to get Internet Leads for Car Sales appeared first on ActivEngage ..read more