Abstract Content moderation comes with trade-offs and moral dilemmas, particularly for transnational platforms governing borderline content where the boundaries of acceptability are subject to debate. While extensive research has explored the legality and legitimacy of platformised speech governance in established democracies, few address the complexities of less-than-democratic developing nations. Through sociolegal analysis and controversy mapping of TikTok's localised moderation in South and Southeast Asia, the study examines how major actors negotiate the shifting boundaries of online spee ..read more

Abstract Social media platforms make choices about what content is and is not permissible on their platforms. For example, choices about if and how to deal with online harassment and hate speech are growing problems in many online settings. But these choices are often opaque, can vary from platform to platform, and can change over time with little notice. This study examines the ways Facebook, Twitter, and Reddit have defined harassment and hate speech, as well as who they frame as responsible for dealing with harassment and hate speech over time. Using content analysis, the policy structures ..read more

Abstract The digitalization of the economy and state administration are important economic research topics. This paper focuses on value-added tax and its collection from the e-government perspective, more precisely, the digitalization of tax administration. Research has examined the digitalization of tax collection and its effect on tax evasion only to a limited extent. Our paper examines the impact of the level of e-government expressed by the e-government Development Index on value-added tax (VAT) evasion as measured by the VAT gap. A dynamic panel regression model on the European Union (EU ..read more

Abstract This paper addresses the question of trust in communication, or mediated trust, with regard to the historical evolution of the Internet and, more recently, debates around the impacts of artificial intelligence (AI). At a conceptual level, it proposes a ‘Three I's’ framework of ideas, interests, and institutions as a way of understanding how and why current proposals for greater regulation of digital platforms counterpose questions around credibility and social licence for digital tech giants against a dominant set of ideas around the Internet as a privileged domain of free speech. By ..read more

Abstract This study examines common themes identified in discourses about digital technology–driven responses to COVID-19 in South Korea. By examining how digital technology is represented and thematised in policy and news discourses, the study explores how particular modes of society and societal order are circulated and particular visions of the postpandemic society emerge. By employing the notion of social imaginary as a collective vision and practice of a desirable future, this research contributes to expanding the scope of policy studies that tend to be limited to rational decision-making ..read more

Policy &Internet, Volume 16, Issue 1, Page 1-5, March 2024 ..read more

Policy &Internet, EarlyView ..read more

Abstract There are significant digital inclusion disparities between low- and high-income households across countries. Yet, there is a lack of in-depth research about the relationship between digital and social participation in low-income family households, especially in households facing multiple forms of disadvantage and discrimination due to language, cultural or literacy barriers. This article is based on long-term ethnographic research with low-income, migrant family households in the most culturally diverse region of Australia—Western Sydney. We find that household digital inclusion is p ..read more

Abstract The war in Ukraine has underscored the risks and threats to global Internet infrastructure from geopolitically motivated cyber operations. The Domain Name System and core protocols responsible for the routing, forwarding, and security of Internet traffic have been exploited by actors in Russia and Ukraine for denial-of-service attacks, surveillance, and censorship. Additionally, states have tried to compel organisations that maintain and govern such infrastructure to cut Russia off from the Internet. These cyber operations and sanctions targeting the ‘public core of the internet’ have ..read more

Abstract The regulation of violent right-wing extremist online content in the European Union is facing a conundrum. On the one hand, pressure to respond to concern over violent right-wing extremism (or VRWE, a term used by the European Union to refer to ‘far right’) has led to a push to develop a coherent European-wide response. On the one hand, this has led to a watering down or ‘loosening’ of the concept and implementation, to come to policy agreements between Member States. On the other hand, we have also seen a broadening and expansion of key concepts around VRWE to include more online pra ..read more