This week, David Wright talks with Josh Goode, Chief Information Officer of SCAN Group and SCAN Health Plan. Josh discusses key learnings from his career, including why it’s vital to keep showing up to do your best work, even in difficult situations, while maintaining a growth mindset. Key Takeaways: (02:27) Modernization is a continuous journey, not a point-in-time project. (10:07) Show up and do your best work, even in tough situations.  (13:19) Look for opportunities to learn and grow daily.  (23:26) Leverage data aggregation across healthcare to drive personalized member experi ..read more

This week, David Wright is joined by Brad Klaas, Advisor to CIO - Digital Assets and Business Acceleration at Franklin Templeton, to discuss: -The importance of trust and verification in decision-making. - Brad’s transition from aspiring veterinarian to financial executive. - Building the first S&P 500 index fund. - Lessons learned about transparency and trust in investing. - The importance of managing expectations for clients and vendors. - Launching primebroker.com and building client trust. - Retaining client trust during the financial crisis of 2008. - Securing rescue financing for cli ..read more

This week Dr. Ron Glickman, Award-Winning Author, CIO, and Professor at Cal State LA, joins host David Wright to discuss leadership lessons from his career journey and his book “Lead for a Change.”  Key Takeaways: (2:50) Surround yourself with people with complementary skills to fill in your gaps. (5:00) Get experience and training early in your career. (9:37) Control feelings like anxiety and fear that arise during challenges. (13:40) Happiness is not the goal — align on principles and activities to accomplish objectives. (31:29) Leaders find potential and develop it. Leadership involv ..read more

This week, David Wright is joined by Jared Antczak, Chief Digital Officer of Sanford Health.  Key Takeaways - The importance of defining problems rather than solutions. - The challenge of shifting from a solutions-oriented mindset to a problem-first approach. - The significance of understanding an organization’s culture and dynamics.  - Sanford Health’s aspiration to become the premier rural health system in the US. - Leveraging digital and data to improve patient experiences. - The importance of patient-centered experiences. - The need to recognize that creating great digital expe ..read more

This week, David Wright is joined by Tahir Ali, Chief Technology Officer and Chief Information Security Officer at Montage Health, to discuss: - Approaching conversations with curiosity and empathy. - Tahir’s career journey from computer science to healthcare IT. - Leadership, compassion and understanding others. - Montage Health’s vision for IT and aligning technology with its mission. - Challenges faced by the healthcare industry, including demographics, workforce and payer mix. - The importance of technology in healthcare efficiency and patient engagement. - The role of AI and predictive te ..read more

This week, David Wright is joined by Patrick Woodard, Chief Healthcare Information Officer at Monument Health, to discuss: - Patrick’s role as the Chief Healthcare Information Officer at Monument Health. - The importance of listening to clinicians and frontline healthcare workers to improve healthcare delivery through technology. - Starting as a physician and working to become an executive in the healthcare and health tech industry. - The importance of effective communication, knowing when to pick battles, and the significance of aligning efforts with the organization's goals. - Challenges fac ..read more

This week, David Wright talks with Lynda Pak, Divisional CIO - Global Brands and Functions of The Estée Lauder Companies Inc. They discuss the evolving landscape of the beauty industry, the integral role of technology and the significance of authentic human connections in business. Key Takeaways: (04:56) Celebrating Breast Cancer Awareness Month and the impact of the Estée Lauder Companies' global tech community in advancing towards a breast cancer-free world. (07:29) The significance of adaptability, vulnerability and collaboration as a leader in today's volatile world. (13:37) Promoting a ..read more

This week, David Wright engages with Francesco Lagutaine, Chief Marketing, Communications and Digital Officer of M&T Bank, in a dialogue exploring the dynamism in the banking and financial sectors. They consider technological innovations and their implications, the significant pivot during the pandemic and the future of banking services. Key Takeaways: (06:12) Francesco underscores the essence of knowing your client base and their diverse needs. (12:49) The intersection of technology and the pressing necessity for adaptation is discussed, highlighting the emergence of technological tools ..read more

This week, David Wright is joined by Scott duFour, Global CIO at FLEETCOR, to discuss: - The importance of focusing on the development of teams and talent as a key aspect of career growth. - The significance of teamwork and how, as one progresses in their career, investing in the development of people and teams becomes increasingly valuable. - The importance of considering diverse opinions when solving complex problems. - The critical role of change management, especially when implementing technology solutions in large organizations. - Learning to say “no” or “not now” to challenges and projec ..read more

This week, David Wright is joined by Maria Russo, Chief Information Officer at OU Health, to discuss: - Maria’s career journey from Arthur Andersen to becoming a CIO. - Transitioning from consulting to healthcare and IT roles. - The implementation of Epic during the Covid era, including the challenges faced and lessons learned from the implementation. - Integration of IT systems after becoming an independent organization. - Empowering business operations with technical solutions. - Leveraging technology to mitigate challenges and improve efficiency. - Genomics, precision medicine and the role ..read more