Transforming Dental Care: Leveraging Tech for Positive Experiences with Jared Mabry of D4C DENTAL BRANDS, INC.
Disruptive Innovators: Champions of Digital Business
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4d ago
This week, David Wright is joined by Jared Mabry, Chief Information Officer of D4C DENTAL BRANDS, INC. He shares insights from his career journey and his vision for leveraging technology to enhance the dental experience, especially for pediatric patients. Key Takeaways: (3:09)  Don’t be afraid to take on challenging opportunities others may avoid. (12:26)  It’s okay to learn on the job by experiencing situations firsthand and giving yourself grace when facing the unknown. (20:10)  Mistakes are inevitable, but how you respond to them speaks volumes. (24:48)  Using technolo ..read more
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Overcoming Healthcare Bureaucracy With User-Centered Technology with Lee Rickles of Humber Teaching NHS Foundation Trust
Disruptive Innovators: Champions of Digital Business
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1w ago
This week, David Wright is joined by Lee Rickles, CIO and Director of Humber Teaching NHS Foundation Trust to discuss digital transformation in healthcare. Key Takeaways: (4:32) Understand the consequences of your actions and inaction when leading change. (8:05) Fail fast and pivot; don't wait six months to change course. (23:00) Focus on people, not just processes and tools. (24:59) Users don't care about technology itself, just that it works. (30:56) Be willing to learn; don't think you know everything. (36:36) Use adapters to connect systems and enable data sharing. (43:51) Change how peo ..read more
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Digital Transformation in Financial Services with Jan Husby of PRA Group
Disruptive Innovators: Champions of Digital Business
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2w ago
This week, David Wright is joined by Jan Husby, Chief Information Officer of PRA Group, to discuss leveraging technology and data to improve customer experiences in the financial services industry. Key Takeaways: (02:48) Start simple when implementing new technology to allow for learning and flexibility. (06:29) Develop trust in your own judgment through experience. (12:17) A clear vision attracts talent and promotes innovation. (16:55) Embrace new technology, even when it doesn't always work. (18:16) Work closely with compliance to meet regulations in a pragmatic way. (18:52) Cybersecurity ..read more
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New Tech, New Thinking: Adapting Mindsets in Times of Change with Niraj Patel of Greystone
Disruptive Innovators: Champions of Digital Business
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1M ago
This week, David Wright is joined by Niraj Patel, Chief Information Officer of Greystone. They discuss staying positive during difficult times, embracing discomfort to grow and collecting data to revolutionize the customer experience. Key Takeaways: (07:07) Doing the right thing leads to success. (14:36) Core principles learned early stay with you. (17:44) Ask leaders for help to grow in new roles. (19:37) Simplify complex technology so everyone understands it. (28:10) Adapt mindsets for new technology adoption. (34:30) Stay humble to keep learning. (47:32) Stay positive and keep looking for ..read more
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Communication Is Key in Times of Change with Jeff Hibbard of Truliant Federal Credit Union
Disruptive Innovators: Champions of Digital Business
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1M ago
This week, David Wright is joined by Jeff Hibbard, Chief Digital Officer of Truliant Federal Credit Union, to discuss digital transformation and leadership in the credit union space. Key Takeaways: (03:25) Adapt plans as needed instead of sticking rigidly to them. (04:31) Have vision, but be ready to pivot strategies. (11:16) Effective communication is critical for major initiatives. (15:43) Managing competing interests is tough when scaling. (24:22) Change processes before implementing new tech. (26:36) People’s struggles are hard during transitions. (29:22) AI promises significant potentia ..read more
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Upskilling for the Future: Preparing People for Progress with Abdullah Birdsong of Novant Health
Disruptive Innovators: Champions of Digital Business
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1M ago
This week, David Wright is joined by Abdullah Birdsong, Director of Business Modeling and Transformation at Novant Health, to discuss the innovation of the current health system and the importance of resilience. Key Takeaways: (01:41) Be proactive and open to emerging partnerships. (07:08) Link a personal mission to help lives. (13:29) Turn professional setbacks into rebounds. (19:09) Develop patience and listen to foster growth and understanding. (21:26) Advance tech while keeping healthcare people-focused. (25:06) Reflection strengthens resilience and character. (32:10) Innovation accelera ..read more
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Balancing Innovation and Regulation in Mortgage Banking with Michele Buschman of American Pacific Mortgage
Disruptive Innovators: Champions of Digital Business
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2M ago
This week, David Wright is joined by Michele Buschman, Chief Information Officer of American Pacific Mortgage, to discuss leveraging technology to improve mortgage lending. Key Takeaways: (03:16) Partner across business silos for a healthy company. (08:13) Building solutions from scratch. (17:31) Prioritize family over work demands. (24:37) Fail fast and learn from mistakes. (26:22) Standardize processes before automating them. (29:34) Provide omnichannel mortgage experiences. (36:03) Enable exception-based mortgage processing. Resources Mentioned: Michele Buschman - https://www.linkedin ..read more
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Living Life Without Expectations: A Path to Personal Freedom with Duleep Wikramanayake of SimonMed Imaging
Disruptive Innovators: Champions of Digital Business
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2M ago
This week, David Wright is joined by Duleep Wikramanayake, Vice President of Information Technology at SimonMed Imaging, to share his insights on personal growth, leadership and the importance of honesty and transparency in life and career. Key Takeaways: (03:01) Keep your word impeccable; actions matter most at the end of the day. (09:23) It just takes effort to get better. (18:42) The truth is before you, whether you like it or not; accept it. (24:12) Live life without expectations. (28:35) Apologizing repeatedly for past mistakes is fruitless. (29:24) Resentment only hurts you, not your t ..read more
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Healthcare's Existential Crisis and the Path Forward with Dr. Zeev Neuwirth
Disruptive Innovators: Champions of Digital Business
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2M ago
This week, David Wright is joined by Dr. Zeev Neuwirth - Healthcare Executive and Author - to discuss the most critical challenges, trends and solutions in the healthcare industry. Dr. Neuwirth is also the founder, producer and host of Creating a New Healthcare Podcast and the author of Reframe Healthcare and Beyond The Walls. Key Takeaways: (02:08) Our healthcare system fails to properly serve patients, families and providers. (08:06) The dominant flaws include racism, sexism, ageism and reductionism. (14:11) Humanism and consumerism should guide improvements. (26:50) A new strategy based o ..read more
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Empowering Clinicians To Improve Patient Outcomes with Pablo Pantaleoni of LifeStance Health
Disruptive Innovators: Champions of Digital Business
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2M ago
This week, David Wright is joined by Pablo Pantaleoni, Chief Digital Officer of LifeStance Health to discuss improving access to mental healthcare through technology. Key Takeaways: (01:18) Seek people smarter than yourself to gain valuable new perspectives. (05:42) Don't stay in unfulfilling jobs solely for promotion potential. (09:27) Maintain alignment with co-founders on business vision and priorities. (18:37) Keep teams aligned during rapid growth by regularly communicating context. (21:01) Leverage technology tools to augment the capabilities of skilled staff. (23:39) Provide flexible ..read more
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