When you think of a great leader or mentor who has had a positive influence on your life, how would you describe that person? Were they strong, fearless, driven, smart or were they a good listener, coach, understanding, warm, funny? We know that when leaders have too much heart, people walk all over them. When […] The post Heart and Edge: What is your leadership style? appeared first on Southwest Institute for Emotional Intelligence ..read more

As a leader of change, it is important to recognize how change will impact the emotional experience of an employee. One way to understand change is in terms of situation and transition. Change is situational.  It is a disruption of expectations (e.g. new worksite, manager, roles, policy, processes, technology, etc.). Every change, even the most […] The post How to Build Adaptability and Manage Change with Emotional Intelligence appeared first on Southwest Institute for Emotional Intelligence ..read more

With March being Women’s History Month, and the Southwest Institute for Emotional Intelligence recently becoming a certified women-owned business, I want to celebrate a special woman in history: Barbe-Nicole Clicquot. A Spotlight on the Grande Dame of Champagne Let’s take a closer look at 19th century female entrepreneur, Barbe-Nicole Clicquot, who created the modern champagne industry and […] The post Celebrating Female Entrepreneurs: Key Emotional Intelligence Competencies appeared first on Southwest Institute for Emotional Intelligence ..read more

We judge ourselves based on our good intentions, and we judge others based on their actions. The holiday season is full of good intentions but also many emotional pitfalls and opportunities to feel let down, put down, or shut down. The post Intention vs. Impact: Love Human Beings Not Human Doings appeared first on Southwest Institute for Emotional Intelligence ..read more

Thanksgiving is a great time to celebrate gratitude.  I am thankful for my family, friends, clients (many are good friends too), vendors, and all of you who take the time to read my blogs. I discovered the power of gratitude when I learned about the neuroscience of emotional intelligence. Practicing a daily acknowledgment of who and […] The post The Power of Gratitude appeared first on Southwest Institute for Emotional Intelligence ..read more

I’ve been enjoying podcasts for the last few years, and I’m not surprised about their rise in popularity. Personally, I think podcasts act as windows into authentic conversations. Whether you enjoy self-help, mystery, humor, news, or personal stories, every podcast offers a fascinating view into another person’s mind. I recently listened to a great podcast […] The post How to Be More Charismatic appeared first on Southwest Institute for Emotional Intelligence ..read more

I’m a big fan of Michael Scott in the hit show The Office. The original version of the show was created by Ricky Gervais in England and it was his idea to have Michael’s character be a great salesman to appeal to an American audience. Michael was an award-winning sales manager before he became the […] The post 5 Emotional Intelligence Sales Tips Inspired from The Office appeared first on Southwest Institute for Emotional Intelligence ..read more

The pandemic has sped up the rate of change in our world, which was already moving at an extraordinary speed due to advances in technology and changing ideas. Today, leaders and their organizations are forced to address increasingly complex challenges and grow with uncertainty.  The key to sustaining and thriving during unpredictable times is emotional mastery […] The post Resilience and Emotional Mastery: How Are People Sustaining and Thriving Today? appeared first on Southwest Institute for Emotional Intelligence ..read more

March is here and you know what that means: It’s Women’s History Month — a time to celebrate the vital role of women in American history. Let’s take a look back at some key milestones: 1980: President Jimmy Carter issued a proclamation stating the week of March 8th, 1980, as National Women’s History Week. 1987: […] The post Celebrating Women’s History Month and Taylor Swift appeared first on Southwest Institute for Emotional Intelligence ..read more

I’ve spent decades coaching and noticed the most successful executives and leaders take time for self-care while balancing stress. Their key to success is more about attitude than time. Your ability to change your mindset and attitude has a lot to do with self-care. I believe whether you’re up or down in life or rich […] The post Why It’s Important for High-Performing Leaders to Prioritize Self-Care appeared first on Southwest Institute for Emotional Intelligence ..read more