Just got a hot tub for free, connected the power and it did not heat up. I tested de heater and it did not have 240v so i bouth a new one. I install it and its strart to heat up right away. After two days its stop heating. I tested the heater again and everything is good. I close the breaker and unplugged every wire connection for a 1h. Plugged everything back and it heated to temp but a soon as it get to temps it stop heating and continue to go down ..read more

   I purchased a dissconect box for out side to run to my hot tub. I installed a GFCI at my main panel. All connections are tight, all wires are landed where they are supposed to be. When I am energizing my breaker , it trips right away. I have checked and double checked all of my connections. The only thing i can see is I purchased an out door disconnect box with fuse holders by accident. So I put two 50 amp fuses in there. Could that be the source of my problem ..read more

Hi All, recently bought this tub and it has shell issues and wondering if it's anything I can have repaired, has anyone ever seen issues like this, the clear coat has gone hazy in places and there are also little spots of bubbling.  When you rub your hands on it you can't feel any obvious clear coat issues and it's not flaking or anything, I paid $2500 for it so I really don't mind as it's only 4 years old but just wondering if there is a solution...maybe the previous owner over chlorinated it for a long time to keep it from turning. Has anyone ever re clear coated a tub before?  &nb ..read more

Good morning, I recently acquired a Sundance Hamilton Spa.  I trying to find a service manual on this spa as well as a parts diagram/manual, parts is needed the most.  I've searched every place on the net that I can think of an no luck.  From what I've found it is a 2008 780 Series Hamilton spa and I did find the owners manual online.  I have the information below from the spa if anyone might have one or could point me in the right direction that would be greatly appreciated. Tag on the spa:   Date: 02/22/07 Model# Hamilton Serial# OHM3LXD - 100270507 - 0307 Thank ..read more

Hello all, I'm having an issue on my Leisure Bay G2 hot tub. It has 2 Waterway 56 frame motors/pumps. One of them (5hp) has 2 speeds; a low speed that should come on when powering up to circulate and the high speed jet for half the tub. I removed the motor/pump from the cabinet and replaced the spring seal and ceramic seal in the wet end of this 2 speed pump due to a slow drip. I never even disconnected the power from the control board, only ground wire. Leak is now fixed but when I turn on the breaker to power on the tub it makes a kind of buzzing or stalling sound at this motor and it does n ..read more

I'll try and make this long story short. Hot tub stopped working ( GFCI kept tripping ) and initial I thought it was heater element because I was away for two and half weeks and the water dropped significantly...so figured I got a dry fire and burned out the heater element. Unfortunately did not have a multi meter with me to test and just went and bought a new heater element. Replaced that and the GFCI still instantly tripped, even faster than before. So did some trouble shooting and when I got to unplugging pump two everything fired right up and GFCI didn't trip. Now when I unplugged pump 2 I ..read more

My hot tub started to leak and it’s losing water pretty fast.  I removed the panel and the leak is coming from the heater - I called the company and they told me it’s $800 for new heater.  This is an old tub and I don’t really want to invest a large amount of money so wondering if anyone has any idea on how to fix this?  I removed the back cover from the black box on the right end and the water is coming from the top area where I assume some electrical device is - not sure what it is called.  I am attaching a picture to show where it is leaking. Thank you.  IMG_7883.mo ..read more

One of my pumps fires up but the other won't. Half the jets work, lights and radio work. I got a new pump and new topside control panel. I primed everything but it still won't turn on and just clicks. Are there fuses I need to replace? If so where are they found? If not what is it ..read more

Hi...  I'm looking for input.  I have 2006 Hot Springs Envoy that runs, heater works, etc.  However, lately the 20 amp breaker trips randomly (about once every two days or so).  Is the heater the issue (the 4k heater is definitely on that circuit), or could it be my ozonator or Spaudio unit?  I've tried to figure out what else could be the problem.  I've made sure the recirculation pump is functioning properly and all the filters are clean.  Any suggestions would be greatly appreciated ..read more

I am very happy with my Bullfrog hot tub. I am very disappointed in the complete lack of customer service from Bullfrog corporate to even-return-an-inquiry to me, ever. I am very curious if you have gotten responses from Bullfrog when you have either left a voicemail message or when you have sent a message via Bullfrog's website messaging page. Personally, I have never been gotten back to via either method, period. Before I purchased my 2023 Bullfrog A6L Select 1/6/24 (date I gave the dealer full cash payment), I sent several questions directly to Bullfrog (both phone and web msg.) in resear ..read more