The aspects that can improve hospitals' HCAHPS scores
Becker's Healthcare » Patient Experience
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1w ago
Hospitals can improve HCAHPS scores by investing in the nursing work environment, nurse education and staff levels, a recent study found ..read more
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Inside the farm growing in an AdventHealth parking lot
Becker's Healthcare » Patient Experience
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2w ago
Patients and staff at AdventHealth Celebration (Fla.) enjoy farm-fresh produce everyday at the hospital's cafe and physician lounge. It all comes from a farm operating right on campus, but you probably won't spot it by simply walking around ..read more
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Steps to Keep Patients Satisfied and Increase Patient Satisfaction Scores
Becker's Healthcare » Patient Experience
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2w ago
Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes ..read more
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NewYork-Presbyterian to add 1,300 accessibility enhancements
Becker's Healthcare » Patient Experience
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1M ago
By the end of 2028, NewYork-Presbyterian Hospital in New York City plans to incorporate more than 1,300 accessibility enhancements to better accommodate patients with disabilities.  ..read more
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5 hospitals creating a better ED experience for patients
Becker's Healthcare » Patient Experience
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1M ago
Hospital leaders across the U.S. are trying to find creative solutions to reduce boarding in emergency departments, which challenges health systems.   ..read more
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NYC Health + Hospitals serves 1.2M plant-based meals
Becker's Healthcare » Patient Experience
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1M ago
Since 2022, NYC Health + Hospitals has provided more than 1.2 million plant-based meals to patients, boasting a 90% satisfaction rate among recipients, the New York City-based public health system said March 14.  ..read more
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How Americans view healthcare: KFF survey
Becker's Healthcare » Patient Experience
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1M ago
U.S. adults have stronger trust and see a lower prevalence of racism in healthcare compared to other industries, according to a KFF survey of more than 6,000 Americans.  ..read more
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Hospital-payer standoffs frustrate patients
Becker's Healthcare » Patient Experience
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1M ago
National fights between health systems and payers are rising in intensity and publicity — and patients are caught in the middle, The Wall Street Journal reported March 1.  ..read more
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NYC Health + Hospitals opens 'serenity unit' to meet palliative care demand
Becker's Healthcare » Patient Experience
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1M ago
Patients who are in need of palliative care and extra symptom management as they recover from being critically ill or are nearing end of life can now take advantage of the services at NYC Health + Hosptial's Bellvue location, which opened a new "serenity unit" for this type of care.  ..read more
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Navigating the future: AI, and its impact on healthcare
Becker's Healthcare » Patient Experience
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2M ago
The landscape of technology is evolving at an unprecedented pace. When Facebook arrived on the scene, it reached 100 million users in 4.5 years. Instagram hit that same milestone in half the time. TikTok, nine months. And OpenAI’s ChatGPT rocketed to 100 million users in just 60 days—proving that AI isn't just the stuff of science fiction anymore. It's everywhere.  ..read more
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