
Home Care Heroes
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Practical wisdom and best practices for the Heroes of Home Care. This podcast is for home care agency owners and managers focused on success, and the main topic is growing and retaining outstanding caregivers. We consider the members of the Home Care industry to be our heroes.
Home Care Heroes
1w ago
The home care industry is on the verge of a major transformation. With the aging population rapidly growing and workforce shortages intensifying, innovative solutions are needed now more than ever. In this episode of Home Care Heroes and Day Service Stars, host Ken Accardi speaks with Bob Roth, an industry veteran and leader at Cypress Home Care, about the future of home care and how technology, collaboration, and new models of care can help agencies thrive.
The Aging Population and Workforce Crisis
The demographics of aging in America are shifting dramatically:
The 65+ population is expected ..read more
Home Care Heroes
3w ago
This episode of Home Care Heroes and Day Service Stars features Melody Ray, Executive Director of ReSOARces, a nonprofit in Kentucky. Melody discusses self-direction programs for individuals with intellectual and developmental disabilities. These programs enable participants to direct their care and lead more fulfilling lives.
The episode begins with host Ken Accardi providing a historical perspective on disability services, highlighting the shift from institutional care to programs that support individuals in their homes and communities. Self-direction programs represent a significant ..read more
Home Care Heroes
1M ago
This episode of Home Care Heroes and Day Service Stars features Jen Waldron from Augusta Software, addressing the prevalent issue of caregiver job applicants ghosting employers. Jen identifies key challenges in the hiring process and offers insights into optimizing caregiver recruitment.
The episode begins with a discussion of a common question: "Where are the good caregivers?" Jen dispels the myth of hidden talent pools, emphasizing that 84% of caregiver hires originate from Indeed.com. This highlights the need for agencies to focus on optimizing Indeed as a recruitment platform. She notes th ..read more
Home Care Heroes
1M ago
I was skeptical about whether "Virtual Care" would be a good service for home care agencies, but I was proven wrong. In summary, this is a great way to differentiate your agency and to add a high-margin service.
Our guest is Stephan Habermeyer who is the CEO at Calico.Care.
Here are some highlights of what we learned:
Virtual Care provides a way to monitor the well-being of home care clients throughout the day and night.
Some agencies are using this for the classic scenario where the family wants home care for their mom, but the mom is not ready. They combine the virtual c ..read more
Home Care Heroes
1M ago
Melissa Bagley is one of the astounding home care coaches from Steve the Hurricane's team, and the topic for today is Adapting Your Home Care Agency for the Future.
Interestingly we start with Melissa sharing that the Hurricane organization is adapting as well. They've historically been known as the experts in Home Care Marketing, but now they've expanded their scope to include coaching in marketing, sales, caregiver recruiting and retention, growth, revenue optimization and even selling your agency. Their new brand will be Home Care Evolution and the new website will be HomeCareEvoluti ..read more
Home Care Heroes
3M ago
Let’s face it, every person reading this synopsis (and hopefully listening to the accompanying podcast episode) would benefit by increased employee retention in their organization. I’m sure that you’ve lamented the loss of caregivers, direct service workers or staff that you had hoped would stick with you longer and tried to think of what causes these losses. I’m sure that burnout is one of the leading causes that comes to mind.
Our guest, Dr. Lorre Laws, is an author and research scientist who has focused her research on this very problem, and she has learned that “burnout” is an ..read more
Home Care Heroes
3M ago
In this episode of the podcast, we were honored to meet with the United States Deputy Assistant Secretary for Aging, Kari Benson. Her entire career has been focused on the promotion of Home and Community Based Services for older and disabled individuals.
I asked the secretary what the most important message was that she needed to share in this podcast episode and without hesitation, her answer was to say thanks to our industry and to all that you do to enable our older and disabled neighbors to continue living in their homes.
But her message and mission on the episode were to emphasize the i ..read more
Home Care Heroes
4M ago
79 year old Sam Simon could tell that his memory was fading and finally was diagnosed with early-onset Alzheimer's disease. Faced with this, Sam has dedicated himself to awareness of what Alzheimer's is, how it makes you feel, and how you could and should embrace people experiencing this incurable disease.
Sam started his career in Washington, DC as a lawyer for Ralph Nader’s first advocacy group. He then spent 25 years as head of a public affairs firm. In that work, he was often in the news, with appearances on Face The Nation, Phil Donahue Show, Oprah Winfrey Show, Good Morning Americ ..read more
Home Care Heroes
4M ago
Home care is amazing! Older folks overwhelmingly fear loss of independence and institutionalization more than death. Home Care can save the day for folks when they lose their ability to perform Activities of Daily Living (ADLs) independently. Caregivers help with hygiene, nutrition, safety, cleanliness and so much more, all while allowing a person to stay in their home and the surroundings that they cherish.
Adult Day Care is also Amazing: Another fear that outweighs death is the loss of family or friends. Day programs combat social isolation, provide nutrition, activity, movement ..read more
Home Care Heroes
4M ago
When Bill Zagorski took over his family's elder care services agency, they were mostly doing non-medical home care. Now they're mostly providing Adult Day health Services and their revenue per caregiver has more than doubled.
As a research PHD, the leader of 3 adult day health centers, chairman of the Tennessee state association and board chairman on the National Adult Day Services Association (NADSA), Bill is perhaps the most qualified person in the country to talk about this, and the episode is literally a master-class for anyone interested in adult day services.
This slightly extra ..read more