So just not receiving emails I was/should be receiving. Examples: a verification code when setting up a new TV, the New York Times daily briefing that I pay for and was receiving that just stopped showing up ..read more

I have no filters in place. I still don't see "activity stream filters ..read more

No, I haven't received any help with this. I also found more regularly sent emails that I stopped getting ..read more

Hs there been any solution to this?  I'm trying to figure out why my wife doesn't get all her email.  MediacomScott, are you still out there?   ..read more

Hello Walleyetroller. Perform a factory reset of the modem with the coax cable disconnected. That will prevent the Home Networking Manager from loading, and you can configure your own settings. Thank you-  ..read more

Hello and thank you for posting. I do apologize for the frustration this situation is causing. If basic troubleshooting steps, such as checking the coax cable and ethernet connections and rebooting the equipment, do not help stabilize the connection, please send an SMS to 66554 to schedule a service appointment. If you have not registered your number for SMS with us, text "join" to 66554, or call 855-633-4226 ..read more

Hello Jus1. Thanks for posting your question here. Yes, we do utilize DHCP for both IPv4 and IPv6 addresses. Our support for 3rd party routers is limited, but if you have already rebooted the modem and router before attempting to re-pull the IPv6 address I would recommend a direct connection to the modem to verify it comes through for you. Be sure to reboot or power off the equipment between device changes.  ..read more

For a new customer, with Cable tv only, I would like to know the total monthly bill. I am getting different answers from different Mediacom employees/sources...this is VERY frustrating!. The Website says the $100 "Variety TV" package includes local channels. https://mediacomtoday-lineup.com/compare-packages.aspx A phone rep told me there is a ~$25 "surcharge" for local channels that is not included in the $100 price. Another phone rep told me there is no surcharge; the $100 price includes local channels. An SMS rep is absolutely clueless as to whether there is, or is not, a surcharge. Another ..read more

You are welcome.  ..read more

Thanks! That works. Didnt have to Factory reset it. Must have been a hung bit or something ..read more