Host Tara Clayton and her guest, co-leader of Marsh’s Senior Living & LTC Industry Practice Michael Pokora, discuss some of the challenges owners and operators face — including staffing and wage pressure, severe weather-related events, and a complex litigation environment — emphasizing the need for proactive risk management strategies to help address market dynamics. Episode 18 Full Transcript Show Notes: Senior Living & Long-Term Care                General and Professional Liability Benchmark Report for Senior Living and Long-Term Care Email Ta ..read more

Everyone loves a field trip. But when transporting senior community residents, there are some special considerations that need to be made before the fun can begin. Explore the unique risks that can present for owners and operators when transporting seniors in this episode of Risk Insights: Senior Living & LTC. Episode 17 Full Transcript   Senior Living & Long-Term Care Senior Living & LTC Workforce Safety Education Video Library Senior Living & LTC Risk Summit Email Tara Clayton: marshseniorlivingltcpractice@mmc.com ..read more

Having pre-conceived notions is common, but these biases are not without consequence. Recognizing and addressing implicit bias in senior living and long-term care communities is critical to ensure the well-being and dignity of residents. Learn about the prevalence of implicit bias in senior living settings, the impact it can have on residents' mental health, and strategies to address and reduce bias in this episode of Risk Insights: Senior Living & LTC. Episode 16 Full Transcript Senior Living & Long-Term Care: https://www.marsh.com/en/industries/senior-living-long-term-care.html ..read more

The use of artificial intelligence (AI) in the employment context is not new, but it is evolving and growing. Utilizing AI in employee training and development can enhance learning experiences and personalize training programs, analyze employee performance data, and provide targeted recommendations for skill development and career advancement. But as employers look to AI to create efficiencies, they must also be mindful of the need for transparency, human oversight, and continuous testing and auditing of AI tools. Explore the use of AI in the employment context and understand the potential ris ..read more

The employment landscape in the senior living and long-term care industry is facing significant challenges including increased scrutiny from federal agencies such as the EEOC and NLRB. Learn how owners and operators can be proactive in understanding and complying with employment laws to mitigate the risk of lawsuits and penalties. Episode 14 Full Transcript Goldberg Segalla “What the DOL’s new worker reclassification rule could mean for businesses”   ..read more

Hear about steps that senior living and long-term care community owners and operators should take to ensure they are in the best possible position to emerge from a property loss quickly and effectively. Episode 13 Full Transcript OneRallyPoint   ..read more

Tara Clayton is joined by John Derse, Senior Partner and Healthcare Provider Industry Practice Leader at Mercer and David Mitchell, Partner in Mercer's Career Consulting Practice. Together, they examine changing workforce dynamics and provide suggestions for how owners and operators can take an evolved approach to staffing for greater workforce success. Episode 12 Full Transcript www.mercer.com ..read more

Owners and operators provide essential residential and care services for millions of Americans. Listen as host Tara Clayton and John Atkinson, leader of Marsh’s Senior Living & LTC Industry Practice, discuss how they are working to ensure these specialized providers are properly protected for the risks they face. Episode 10 Full Transcript 2022 General and Professional Liability Benchmark Report: https://www.marsh.com/us/industries/senior-living-long-term-care/insights/gl-pl-benchmark-report.html Captive Solutions: https://www.marsh.com/us/services/captive-insurance.html Property Advi ..read more

Read the transcript here. https://www.marsh.com/us/industries/senior-living-long-term-care.html ..read more

The holiday season brings specific challenges for senior living and long-term care providers who serve residents with dementia. In this episode, host Tara Clayton is joined by a Shavaughn Carey, an associate director with the Alzheimer's Association, to discuss important considerations for senior living and long-term care providers as they work with residents with dementia. Learn more about the Alzheimer's Association here. https://www.alz.org/ You can access a transcript of the episode here. https://tinyurl.com/3fs7usfr If you have any feedback on this podcast, please contact us at marsh ..read more