Family Caregivers and Family Councils: Essential Partners for Quality Care
Pursuing Quality Long-Term Care
by National Consumer Voice for Quality Long-Term Care
1d ago
Family caregivers have always played an integral role in promoting and achieving quality care for their loved ones living in a long-term care facility. The importance of the informal care and support provided by family members for a resident's physical, mental, and emotional well-being became abundantly clear during the pandemic when those essential supports were taken away during the pandemic. Yet, advocacy and engagement by family members benefits not only their own loved ones, but ultimately all residents in a long-term care facility. In our conversation with Marcella Goheen, a family membe ..read more
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The Measure of Our Age - The Importance of Caring and Advocacy
Pursuing Quality Long-Term Care
by National Consumer Voice for Quality Long-Term Care
3M ago
M.T. Connolly is a writer, lawyer, researcher, policy-shaper, and leading national expert on elder justice. In her new book, The Measure of Our Age: Navigating Care, Safety, Money, and Meaning Later in Life, M.T. discusses the challenges of aging, how things go wrong, and presents powerful tools we can use to forge better long lives for ourselves, our families, and our communities. In this episode, join our discussion with MT Connolly as we talk about the challenges of aging well, ageism, and advocacy for a better long-term care system ..read more
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Residents Amplify Their Voices for Change
Pursuing Quality Long-Term Care
by National Consumer Voice for Quality Long-Term Care
4M ago
For decades Consumer Voice has designated October as Residents’ Rights Month. This month is an opportunity to recognize the value of each resident and the importance of treating every resident with dignity and respect. This year’s theme, Amplify Our Voices, highlights residents coming together to make their voices heard. In this episode, join us as we speak with two resident advocates. Floyd Hartley is a former nursing home resident who now lives in the community and works as an advocate for all residents including those transitioning out of facilities. We also spoke with Cindy Napolitan, a cu ..read more
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Using the Voices of Residents to Amplify Our Advocacy
Pursuing Quality Long-Term Care
by National Consumer Voice for Quality Long-Term Care
5M ago
Residents' Rights Month is celebrated every October and this year’s theme, Amplify Our Voices, emphasizes a community of long-term care residents coming together to make their voices heard. As we lead into Residents’ Rights Month, Consumer Voice spoke with two State Ombudsmen, Kelly Richards (Illinois) and Mairead Painter (Connecticut), who shared their experiences of amplifying the voices of long-term care consumers in their advocacy work. In this episode, Kelly and Mairead discuss a variety of ways that long-term care consumers in their states have advocated to make positive change, includin ..read more
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Nursing Home Arbitration Agreements: Do Not Lose Your Rights
Pursuing Quality Long-Term Care
by National Consumer Voice for Quality Long-Term Care
6M ago
When a person enters a nursing home, one of the first things they usually do is sign their admissions contract. Typically, these contracts contain pre-dispute arbitration agreements. These agreements take away your right to hold your nursing home accountable in court for any potential negligence or wrongdoing. “Pre-dispute” arbitration agreements require you to give up this right before the harm even occurs so you will never have the chance to decide if going to court is the right option for you. Nursing home residents have the right to refuse pre-dispute arbitration. In this episode, Consumer ..read more
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The U.S. Supreme Court Weighs in on Nursing Home Residents’ Rights
Pursuing Quality Long-Term Care
by National Consumer Voice for Quality Long-Term Care
7M ago
Few lawsuits make it all the way to the U.S. Supreme Court. However, one brought by the family of Gorgi Talevski did just that -- and they won! The Talevski case decision is important in that it addresses the rights of nursing home residents, their ability to sue a state run (publicly owned) nursing home, and addresses the importance of the Nursing Home Reform Act in establishing the standard of care. Join our discussion with Suzana Talevski, attorney and daughter of Mr. Talevski; Maame Gyamfi, Senior Attorney at AARP Foundation Litigation; and Toby Edelman, Senior Policy Attorney with the Cen ..read more
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Progress and Challenges for LGBTQ+ Residents in Long-Term Care Facilities
Pursuing Quality Long-Term Care
by National Consumer Voice for Quality Long-Term Care
8M ago
Although LGBTQ+ community members have the same rights as all other long-term care consumers, they often face hardship, such as discrimination and stigma, that their straight and cisgender counterparts do not. Even before entering long-term care, LGBTQ+ individuals are often concerned about whether the facility will accept them as who they are, and whether they will feel comfortable having partners and friends visit. LGBTQ+ older adults are less likely to have children to care for them and are more likely to live alone without a caretaker. Many LGBTQ+ older adults are not “out” because they fe ..read more
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No Country for Old People: Poor Care in Highly Rated Facilities
Pursuing Quality Long-Term Care
by National Consumer Voice for Quality Long-Term Care
9M ago
Consumer Voice has long been concerned with the use of antipsychotics and other drugs in long-term care, as they are too often used as chemical restraints in place of providing adequate care. In this episode, Consumer Voice Executive Director, Lori Smetanka, is joined by award-winning writer/director Susie Singer Carter and former federal prosecutor Rick Mountcastle to discuss their upcoming documentary, No Country for Old People. Susie and Rick are collaborating on the film to promote conversations about the improper treatment and poor conditions many individuals in long-term care endure and ..read more
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The Value of Being Heard: Loneliness and Social Isolation in Long-Term Care
Pursuing Quality Long-Term Care
by National Consumer Voice for Quality Long-Term Care
9M ago
The US Surgeon General referred the epidemic of loneliness and social isolation in the United States as a public health crisis with profound consequences, and the need to prioritize social connections. Throughout the COVID-19 pandemic, perhaps no community was more impacted by loneliness and isolation than people living in long-term care. This seclusion led to many emotional, physical, and psychosocial health consequences. In this episode, we speak with Dr. Susan Wehry, a nationally recognized keynote speaker and workshop facilitator on depression, dementia, and healthy aging, about the impact ..read more
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Sharing Lessons from Successes: Facilities that Weathered the Storm of COVID-19 and Staffing Crises
Pursuing Quality Long-Term Care
by National Consumer Voice for Quality Long-Term Care
10M ago
As we are finding our way out of the COVID-19 pandemic and Public Health Emergency (PHE) that devastated so many lives – particularly in nursing homes – there is an opportunity to look back at what happened, both the good and the bad, and find the lessons we can learn from to perhaps do better in the future. This is particularly true in evaluating what was happening in long-term care facilities prior to and during the pandemic that affected their response to COVID-19, and the subsequent increase in staffing shortages that many facilities are experiencing. In this episode, Consumer Voice Execut ..read more
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