Insurance Thought Leadership
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ITL publishes thought leadership on a wide variety of topics, including insurance innovation and emerging technology, Our mission is to position our readers to be smarter about the drivers transforming the insurance industry and to connect members in ways that lead to innovation and strategic advantage.
Insurance Thought Leadership
9h ago
uman agents receive the support to make their jobs more manageable, reducing contact center churn while improving customer engagements ..read more
Insurance Thought Leadership
9h ago
The widespread adoption of telehealth, catalyzed by the pandemic, reshaped the way medical services are delivered across the U.S ..read more
Insurance Thought Leadership
9h ago
In a survey, 41% of insurers say they have kept their insurance-specific software years longer than their core systems and are running out of steam. ..read more
Insurance Thought Leadership
9h ago
The top three bad cybersecurity practices are all common among insurance agencies. Carriers can help, for just $1 per agency per month ..read more
Insurance Thought Leadership
1w ago
After aggressive increases helped firms recover from a decade of woeful rates, premiums are declining. The shift may be too much too soon. ..read more
Insurance Thought Leadership
1w ago
AI will help automate repetitive tasks, improve accuracy, increase efficiency and enable actuaries to function as business strategists ..read more
Insurance Thought Leadership
1w ago
After years of decline, the number of compromised credit cards sold is on pace to exceed 34 million this year, a major reversal ..read more
Insurance Thought Leadership
1w ago
As climate change transforms destructive floods into a primary peril, insurers and companies with valuable assets in harm's way need better tools. ..read more
Insurance Thought Leadership
3w ago
Nearly 40% of Gen Z does not have homeowners’ or renters’ insurance, highlighting the need for solutions tailored to this group. ..read more
Insurance Thought Leadership
3w ago
Through data analytics, personalized interventions and robust support systems, AI can mitigate overuse of the addictive drugs ..read more