Unlike its name suggests, the blue screen of death doesn’t always mean the worst for your computer. However, it can still be a frustrating issue to solve, especially if you’re not well-versed in troubleshooting. Whether you’re a seasoned computer user or a novice, understanding the BSOD is essential for maintaining a healthy and functional PC. Keep reading to learn what causes the blue screen of death and how you can fix it. What is the Blue Screen of Death (BSOD)? Also known as an error code, stop error, or black screen, the blue screen of death has many names, but its meaning is quite straig ..read more

With a name like motherboard, it’s no surprise this component plays an important role in your laptop. As the central hub, it allows all the other components to communicate with one another, making it the backbone of your entire device. With such an essential role, it’s not surprising that a malfunctioning motherboard can cause significant problems. Diagnosing motherboard problems can be challenging because issues with it can manifest in a variety of other problems. Below, we’ll cover some common causes of motherboard problems, walk through troubleshooting steps to diagnose your issue, and offe ..read more

What’s more frustrating and a hinder to your productivity than when your computer keyboard acts up? Whether your modifier or function keys aren’t working, you’re having lighting problems, or you’re experiencing general unresponsiveness, you can try resetting your keyboard to fix whatever issues you may be having. That way you won’t have to spend money on a new one. Wondering exactly how do I reset my keyboard? There are various ways to go about this, and the process varies depending on your device’s operating system and what type of keyboard you have. Here’s how you can tackle your external ke ..read more

While durability has come a long way for our everyday gadgets, liquid damage remains one of the biggest issues for computers and laptops. Even if you’re careful with your devices, one spill or environmental mishap can cause damage to your computer’s internal components. If you’re not sure what kind of issue you’re dealing with, read on to learn computer water damage symptoms. Common Signs of Water Damage Sometimes, liquid damage is obvious. If you notice computer issues after a water spill, you’ll want to go straight to a computer repair shop. However, damage can be a bit more insidious than t ..read more

The more reliant we are on our desktop and laptop computers, the more data they will contain. To prevent data loss, you want to ensure that you’re storing your information on a reliable hard drive or storage device. Upgrading to an SSD has many benefits that improve your computer performance and secure your data. What is an SSD? An SSD or Solid State Drive is a type of hard drive that does not have any moving parts. “Similar to a flash drive, it is basically chips and circuits instead of spinning platters like a traditional hard drive,” says Emily Lugo, owner of our Greensboro Central location ..read more

Is your Dell laptop not operating as smoothly as it used to? A program running slow or a myriad of pop-ups can be the result of a computer virus. Encountering any computer virus from malware to spyware can be a cause for concern. However, the good news is there is a short and easy process to remove most computer viruses. During this five-step process, Computer Troubleshooters will guide you through the actions you need to take to perform a Dell laptop virus removal. How to Remove Viruses from a Dell Laptop If you suspect your device has encountered a virus, don’t wait. Follow these steps to re ..read more

Computer problems are particularly frustrating, especially if yours is shutting down or crashing on the daily. If left untreated, crashes can lead to data losses, file corruption, and even damage. Pinpointing the root of the problem can help you avoid buying a new computer or needing a costly repair down the line. If you often find yourself asking, “Why is my computer crashing on a regular basis?“, we’re here to help you diagnose the issue. Reasons Your PC or Laptop Keeps Crashing Computer crashes can happen after a pop-up or alert, or one may occur out of the blue one day without any warning ..read more

Fixing a laptop screen isn’t always a job strictly for the professionals. With the right tools and tips, you can save yourself time and money by repairing your laptop yourself. If you’re interested in performing your own Samsung laptop screen repair, follow this easy DIY guide from Computer Troubleshooters. 12 Steps for a Samsung Laptop Screen Repair Before you begin your repair, power off your laptop and remove any charging cords or connected devices. Use an opening tool, like a pick, to pry the screen away from the laptop’s back cover. Note: Insert the pick over the rubber lining rathe ..read more

Few things are as frustrating as computer problems. We all rely on technology for work and at home, and if your device isn’t working correctly, it can put a damper on your productivity. Before you bring your device into the experts, try these tips to troubleshoot a computer at home. DIY: How to Troubleshoot a Computer Figuring out what’s wrong with your computer can be tedious. Is it a Windows problem? Your hard drive? Battery? The good news is, you can often get things working by asking a few questions to limit the variables. Depending on the severity of the issue, you may still need to seek ..read more

Not every repair requires a trip to the store to solve the issue. If your laptop has a cracked or malfunctioning screen, you may be able to fix it yourself! Follow this step-by-step guide for a Dell laptop screen repair that you can do yourself. 11 Steps to a Dell Laptop Screen Repair Disconnect your laptop from any charging cables, power it off, and remove the battery. Using a small plastic spatula or guitar pick, begin to separate the surrounding plastic cover from the screen. Once the cover is fully separated, remove it and set it aside. Using the appropriate screwdriver, remove the 6 scre ..read more